What are the responsibilities and job description for the Digital Transformation Program Manager position at Keter Environmental Services?
About Us
https://youtu.be/fAYQwMx9INI
Waste Harmonics Keter is a full-service waste and recycling management company operating on a national platform. As a national environmental services provider, we manage 1400 client programs and work with over 2500 providers nationally. Our team is made up of real estate, financial, and environmental professionals that understand the complexities of commercial and municipal properties and the unique challenges they present. We specialize in developing value-based solutions to implement and maintain the most efficient, sustainable, and economical solution for each individual property's waste stream.
Visit www.keteres.com for more information.
Exciting News : Keter Environmental Services and Waste Harmonics have united to create a powerful force in environmental solutions. Join our dynamic team to be a part of this new era in sustainability.
Comprehensive Benefits Package
- Competitive Compensation
- Annual Bonus Plan at Every Level
- Continuous Learning and Development Opportunities
- 401(k) Retirement Savings with Company Match; Immediate Vesting
- Medical & Dental Insurance
- Vision Insurance (Company Paid)
- Life Insurance (Company Paid)
- Short-term & Long-term Disability (Company paid)
- Employee Assistance Program
- Flexible Spending Accounts/Health Savings Accounts
- Generous Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer
- 7 Paid Holidays
Job Purpose
The Digital Transformation Program Manager is responsible for leading the enterprise-wide design and implementation of the company’s technology architecture, ensuring that systems, data, and infrastructure align with long-term business strategy. This role exists to bring focus and coordination to one of the company’s highest priority initiatives. Through structured program management and close cross-functional coordination, the Digital Transformation Program Manager ensures high-quality execution, risk mitigation, and alignment throughout the lifecycle of this critical transformation initiative.
Duties and Responsibilities
People
- Team Engagement- Fosters a positive, collaborative team environment where members feel supported and motivated.
- Cross-Functional Collaboration- Foster collaboration across departments to ensure shared ownership and alignment.
- Culture of Recognition and Accountability - Recognizes and rewards high performance while holding team members accountable for results.
Operations
- Issue and Risk Management– Identify, track, and mitigate risks and roadblocks that may impact delivery.
- Performance Tracking- Define and monitor key program metrics to measure progress and course-correct as needed.
- Program Execution and Integration Coordination - Manage end-to-end program delivery, including planning, budgeting, and timeline management and ensure interdependencies across departments and systems are actively managed.
Stakeholder Management
- External Partner Coordination- Ensure effective management of external consultants by establishing clear scopes of work, aligning timelines with cross-functional dependencies, and maintaining progress through regular check-ins and integration with internal workstreams.
- Executive Communication - Prepare updates and materials for senior leadership to enable informed decision-making.
- Requirements Gathering - Partner with stakeholder to understand needs and translate them into clear technical requirements
- Stakeholder Engagement - Build relationships across functions (e.g., Transformation, Finance, Operations) to support shared goals.
Strategy
- Value Realization– Monitor business impact and track outcomes to ensure strategic objectives are being met.
- Roadmap Development - Own the creation and evolution of the enterprise architecture implementation roadmap.
- Program Alignment & Prioritization - Ensure all IT transformation initiatives are aligned with enterprise strategy and architectural vision and define program scope and prioritize initiatives based on business value and feasibility.
Qualifications
Education & Experience:
- Bachelor’s degree in relevant fields such as Information Systems, Computer Science, Engineering, Business Administration, or a related discipline
- Project Management certification, such as PMP preferred
- Change Management certification preferred
Knowledge & Skills:
- Proven experience leading change management efforts for large-scale transformation initiatives, including enterprise system rollouts (e.g., ERP, CRM)
- Leads enterprise-wide IT transformation initiatives, managing cross-functional programs from planning through post-implementation, including scope, timelines, budgets, and risk mitigation
- Oversee teams and collaborates with internal stakeholders, external vendors, and leadership to align requirements, drive execution, and support change management and user adoption
- Translates business needs into technical specifications, ensures integration across enterprise functions, and communicates progress and outcomes to senior stakeholders
Work Conditions/Physical Requirements
- Office environment. Noise level is moderate.
- Work is primarily performed at a desk using a computer and other standard office equipment
- Occasional walking to meetings or shared office equipment may be required.
- Ability to work after normal business hours as needed.
