What are the responsibilities and job description for the IT Systems Administrator position at Kett Engineering Corporation?
Responsibilities:
-Responsible for supporting and maintaining Slack and collaboration Rivian VW Technology Group workspaces
-Serve as a technical expert for the Rivian VW Technology Group, and custom slack applications while enforcing best practices and standards
-Have an in depth understanding of SaaS integrations
-Be a leader on tool usage, standard methodologies / frameworks and implementation
-Document technical solutions that align with enterprise objectives
-Ensure consistent performance and be a trusted support and escalation point for technical issues
-Provide scheduled and ad-hoc demos and trainings of all apps and workflows including custom apps and workflows
-Communicate and collaborate with external teams for support
-Monitor and help resolve Service Now escalations and queues
Qualifications:
-5 years of experience with SaaS. 5 years of experience with Slack.
-Ability to support 3rd party add-ons and integrations
-Slack Admin or Slack Developer certifications highly preferred
-Process oriented mindset. Experience in the enablement of enterprise-level processes using tools such as Slack workflows, forms, APPs and APIs.
-Experience configuring and supporting integrations using development tools such as Python, PowerShell, Java Script and Postman
-Experience with custom Slack Bot and Slack apps development preferred
-Conceptual practice and understanding of SDLC, ITIL and Agile frameworks
-Technical understanding of common networking terms and tools
-Ability to work independently with minimal guidance in a rapidly changing environment
-Ability to manage multiple clients and deliverables at any given time through effective time-management and planning
-Strong executive presence, facilitation skills, attention to quality and detail, and a collaborative attitude
\nSalary : $43 - $60
