Patient registration

Overview

Kettering Health Dayton

• Kettering Health Dayton, formerly Grandview Medical Center, has been providing care to Dayton and surrounding communities for over 90 years.
• Over 20 specialties, including orthopedics, heart and vascular, surgery, and trauma services.
• KH Dayton expanded their Emergency Department as well as their heart & vascular services to include an additional catheterization lab and electrophysiology lab.
• Partners with Gem City Market to provide fresh fruits and vegetables every Tuesday within the hospital.
• One of the largest osteopathic teaching hospitals in the United States.
• 371 bed facility
• Over the past several years, KH Dayton has received many awards, including : Top 100 HospitalPatient Safety Excellence Award from Healthgrades in 2019.

Received an A from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States.

Responsibilities & Requirements

Patient Registration I position’s major duties include, but are not limited to the following :

• Registering patients while demonstrating strong guest relations and exceptional customer service and effective communication.
• Reviewing all scheduled outpatient visits prior to service to ensure that all patients have been screened for discounts
• Ensuring that payer sources and payment arrangements and options have been discussed
• Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
• Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
• Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents

Preferred Qualifications

Qualifications :

• Previous registration or scheduling experience strongly preferred
• Excellent written and oral communication skills
• Meets Pre-Screening Protocol and testing for proficiencies in computer skills, phone skills, and customer service knowledge
• Demonstrated competency in working in teams and ability to effectively communicate with all levels
• Ability to learn site specific patient processing software.
• Computer literate and very strong with Microsoft Office Suite.
• Ability to function in high paced often stressful environment and / or circumstances while maintaining a respectful, caring and professional manner
• Flexible schedule to fit staffing needs.

Education :

• High school diploma required

Last updated : 2024-09-14