Program Manager

Program Manager

Keurig Dr Pepper is a leading beverage company in North America with a portfolio of more than 125 owned, licensed and partnered brands and powerful distribution capabilities to provide beverages for every need, anytime, anywhere. We are currently looking for a highly skilled and experienced Project Manager to join our Digital Platforms team and lead delivery of key projects enabling our ecommerce and digital ecosystem.

As a Program Manager for E-commerce/D2C, you'll be at the heart of our digital transformation, orchestrating seamless operations and ensuring our online Keurig experience delights customers every step of the way. This role blends strategic thinking, technical expertise, and cross-functional leadership to drive growth, optimize processes, and create exceptional customer experiences in the fast-paced world of online retail.

Key Responsibilities:

• Lead E-commerce Strategy: Oversee the development and maintenance of business cases, program plans, integrated master schedules, resource plans, budgets, etc. as required to scope, plan, and execute product programs
• End-to-End Program Management: Manage the entire lifecycle of e-commerce projects, from planning and execution to monitoring performance and refining strategies to meet KPIs.
• Cross-Functional Collaboration: Work closely with marketing, product and technology teams to execute high-impact initiatives, ensuring alignment and timely delivery.
• Regularly assess project outcomes, identify opportunities for scaling and refining processes, and report on key metrics to senior leadership.
• Continuous Improvement: Share the responsibility for developing, maintaining, and improving program and project management methods and tools
• Serve as a resource to senior leadership in the planning and execution of assigned programs, including regular engagement with key business sponsors

Benefits:

Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated

What You Bring to the Table:

• Proven experience (5 years) in program management specific to e-commerce, or D2C operations, preferably within the consumer goods or coffee industry.
• Strong project management skills with the ability to handle multiple projects simultaneously while maintaining attention to detail.
• Familiarity with e-commerce platforms, digital marketing strategies, and analytics tools.
• A collaborative mindset with excellent communication skills and the ability to lead teams through complex, fast-moving projects.
• Data-driven decision-making and problem-solving abilities.
• Expertise in common knowledge-worker tools (Microsoft Sharepoint/Teams/Office) and specialized project/program management software (MS Project, Atlassian Suite – JIRA/Confluence, etc.)
• Experience in a matrixed responsibility organization working with multiple Product Managers per effort, and off-shore team management
• Strong experience facilitating the gathering and development of requirements for complex solutions
• Possesses significant practical experience in the basics of project management (estimation, project planning, resource planning, issue management, risk management, change management, communication planning)
• PMP, CSP , SAFe certifications highly suggested

Why You’ll Love It Here:

Impact: Play a critical role in shaping the future of our e-commerce business, ensuring our customers have the best experience

Culture: Work with a team of passionate individuals in a flexible, fast-paced, and innovative environment.

Growth: Opportunities for personal and professional growth as you help scale a dynamic, growing company.

Perks: Free coffee, flexible work arrangements, and a competitive benefits package.

#LIHybrid

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us?

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.