What are the responsibilities and job description for the Sr Quality Engineer position at Keurig Dr Pepper?
The Sr Quality Engineer / Quality Lead plays a crucial role in our Quality Assurance department, contributing to the success of our new K-Rounds™ plant by planning, organizing, and executing programs that enhance manufacturing quality, productivity, and capacity. As the Quality Lead, you will support the rapid development of new products, processes, equipment, and materials, including controls and equipment capability identification. Your responsibilities will span the entire supply chain, from working with suppliers on material testing and controls to overseeing internal development and process / product qualification.
Key Responsibilities :
- Failure and Root Cause Analysis : Drive failure and root cause analysis on electromechanical pod production line systems.
- Collaboration : Work closely with Product, Engineering, and Original Equipment Manufacturer (OEM) teams to identify and correct issues underlying customer complaints / returns in a fast-paced consumer product environment.
- Corrective Actions : Ensure timely and accurate implementation of corrective and preventative actions with OEMs.
- Quality Leadership : Lead all aspects of site quality preparation and manage quality checks on the operational K-Rounds™ Line-1.
- Quality and Food Safety Plans : Develop and implement quality and food safety plans for the site.
- Action Plans : Create action plans for out-of-spec products, including process ingredients and equipment.
- Validation : Lead validation of new flavors, ensuring compliance with R&D specifications until ready for production.
- Quality Control Plans : Design and develop data-driven Quality Control Plans for testing and evaluation of raw, in-process, and finished products.
- Data Analysis : Develop methods for sampling, testing, analysis, and reporting of data.
- Quality Indicators : Develop site quality leading indicators and processes to monitor and improve plant quality and culture.
- Continuous Improvement : Create data collection, analysis, and reporting methods, and effective KPIs / metrics to drive continuous improvement.
- Technical Leadership : Provide technical leadership by participating in and leading Process Capability Studies and FMEAs.
- Resource Management : Manage quality of water, glycol, alginate, CIP / COP equipment, and processes.
- Customer Feedback : Work closely with Data Analytics, Triage, Test Engineering, Design Engineering, and Customer Care teams to assess customer complaints and reasons for returns.
- Logistics Coordination : Lead quality interface with 3rd party logistics (3PL) to coordinate inventory holds, rework, and assessment of non-conformances.
- Packaging Support : Support packaging category team to ensure product packaging testing meets required standards.
- Corrective Actions : Coordinate and execute corrective action and preventive action (8D) processes.
- Testing Methods : Evaluate current hardware and software test methods, propose, and implement additional testing for current product platforms.
- Reporting : Present and review data / reports related to specific issues to peers and executives.
- Documentation : Establish standard procedure formats and maintain a library of QC protocol documents for use by other teams.
- Relationship Building : Foster working relationships among partners to promote quality, robustness, and reliability.
- Travel : Up to 25% domestic and international travel required.
