What are the responsibilities and job description for the Property and Casualty Insurance Representative position at KEVIN DAHLKE INSURANCE BROKERAGE?
Are you a motivated and detail-oriented individual who is passionate about providing exceptional customer service? Do you have experience working in the insurance industry? We are currently seeking a skilled Customer Service Representative to join our team at KEVIN DAHLKE INSURANCE BROKERAGE.
Responsibilities:
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Provide accurate information regarding products and services to clients.
- Analyze customer concerns and provide practical solutions to enhance their experience.
- Maintain a high level of phone etiquette while managing multiple calls.
- Document interactions with clients accurately in the system for future reference.
Requirements:
- Valid CA Property and Casualty insurance license.
- 3 years in Property Casualty insurance agency.
- 3 years in commercial lines insurance.
- Knowledge of Acord insurance forms for commercial lines.
- Experience with admitted and non-admitted carrier procedures.
- Strong verbal and written communication skills.
- Excellent organizational and documentation abilities.
- Proficient in MS Word, Excel, Outlook, Adobe Acrobat, and Skype/MS Teams.
What We Offer:
- Flexible schedule.
- PAID time off.
- Work from home.
