What are the responsibilities and job description for the Licensed Customer Service Representative position at Kevin Panter Insurance Inc?
Are you a Licensed Personal Lines Insurance Agent looking for a dynamic career? Join the vibrant team at Kevin Panter Insurance Inc, where your expertise will shine as our dedicated Licensed Customer Service Representative. Located in the charming town of Blue Ridge, Georgia, our thriving office offers a welcoming environment where your talents will be celebrated and your contributions valued. You're not just landing a job; you're joining a family that prioritizes positivity and growth. Dive into a role where every day presents the opportunity to make a genuine impact on our clients' lives, providing them with tailored insurance solutions while enjoying the beauty of our local surroundings. At Kevin Panter Insurance Inc, we are committed to fostering a supportive work culture that empowers you to excel and succeed.
This position ensures a cohesive team atmosphere, allowing for rich interpersonal interactions and collaboration. If you are passionate about delivering exceptional customer service and excited about working in a community-focused insurance firm, Kevin Panter Insurance Inc is the perfect place for you.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Responsibilities
Customer Interaction : Engage with customers, providing exceptional service and assistance as the first point of contact.
Problem Resolution : Address and resolve customer inquiries with professionalism and efficiency.
Policy Management : Assist clients in understanding and managing their insurance policies, ensuring clarity and satisfaction.
Sales Support : Collaborate with sales teams to help identify customers' needs and propose tailored insurance solutions.
Record Keeping : Maintain accurate records of customer interactions and transactions for future reference.
Team Collaboration : Work closely with team members to achieve collective goals and foster a supportive work environment.
Requirement
Licensing : Active Georgia Property & Casualty Insurance License is required.
Experience : Prior experience in a customer service or sales role within the insurance industry is an advantage.
Communication Skills : Excellent verbal and written communication skills are necessary to effectively assist and advise clients.
Customer Service : Strong commitment to providing exceptional client service and building positive relationships.
Problem-Solving : Ability to assess client needs and offer suitable solutions and advice.
Organizational Skills : Capable of managing multiple tasks efficiently and prioritizing work effectively.
Tech Savvy : Proficiency in using CRM software and other business communication tools.
Team Dynamics : Ability to work collaboratively within a team environment.
Salary : $14 - $18