What are the responsibilities and job description for the Operational State Director - Colorado position at Key Autism Services?
POSITION SUMMARY
As an Operational State Director, you will ensure the quality of service throughout the national operation at KAS through both home and center based services, provide leadership to the entire team and assist in developing well-trained BCBAs and Behavior Therapists.
PRIMARY DUTIES & RESPONSIBILITIES
- Demonstrate the company's mission, beliefs in actions, language, and vision.
- Manage the development of clinical & operational procedures, policies, and company manuals as discussed with and approved by the executive team. In addition, develop measurable outcomes for staff performance.
- Meet with Chief Operating Officer regularly to report on and assess current and forecasted clinical and operational KPI's to include development of new initiatives across home and center services
- Coordinate and supervise special assignments as delegated by executive team.
- Conduct weekly / monthly / quarterly audits on all Regional Director's and Center Director's performance using Power BI analytics for all identified metrics
- Partner with the Executive Clinical Director on development and dissemination of all special projects to improve clinical quality, intended to be implemented and monitored within the division.
- Host regular meetings to include continued education, mentorship, and leadership training to the Regional Director & Center Director group for assigned state(s).
- Set and monitor concrete goals for both center growth and home based growth in identified territory
- Set and monitor concrete goals for the center's overall financial performance
- Report monthly KPI's to executive team on overall state performance
- Develop and maintain training procedures for regional & center management
- Monitor center compliance with all key policies and procedures through monthly center visits
- Ensure center facility needs are resolved in a timely manner or escalated as needed
- Conduct regular schedule audits for all clients within state(s) to ensure each client is meeting clinical recommendation
- Serve as a partner with the Director of BACB Supervision to ensure clinical supervision support and mentoring support is occurring regularly with the Center Director's / Regional Director's within region.
- Serve as a partner with the Training Department to ensure any and all deficits in the field are address through continued education for KAS BCBA's / RD's / CD's.
- Disseminate information as needed to staff and ensure all staff are adhering to all company policies and procedures.
- Provide management for daily operations of the Clinical Division.
- Develop procedures to ensure staff accountability.
- Assist as needed in hiring of staff.
- Provide ongoing assessment and evaluation of the clinical program to ensure that client needs, company standards, BACB standards, and insurance standards are met. Collaborate with ECD to ensure compliance.
- Assist in making operational decisions regarding the need to expand to surrounding regions / open new center locations.
- Sit on the ethical committee board to help field and escalate crisis situations related to clients and KAS staff members
- Develop crisis management procedures and train staff in the implementation of crisis procedures. Provide crisis support to therapists and clients as needed.
- Maintain documentation - develop a system for the creation and storage of client files as required by company HR policies, HIPPA, and funding sources / insurance companies.
- Use outcome data to evaluate staff performance, client performance, and program efficacy.
- Provide oversight and support for respective regional directors to ensure each region meets quarterly goals and projected clinical outcomes.
- Provide clinical oversight to non-licensed therapists, technicians, and clinical interns.
- Manage concerns relating to coverage, productivity, collaboration with guardians and state agency representatives, and workload expectations.
ADDITIONAL REQUIREMENTS Preffered
Key Autism Services is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
Salary : $105,000 - $120,000
