What are the responsibilities and job description for the T-Mobile Sales Team Member position at Key-Comm International?
About Key-Comm International
We are a proud T-Mobile Premium Retailer dedicated to delivering exceptional customer service and sales experiences. Our team members are passionate about helping customers find the right solutions for their wireless needs.
Job Role
As a Retail Sales Associate, you will be responsible for driving sales growth, promoting brand awareness, and providing outstanding customer service. You will work closely with our team to develop and implement strategies to achieve sales targets and improve customer satisfaction.
- Main Responsibilities:
- Develop and maintain thorough knowledge of T-Mobile products and services to provide optimal solutions to customer needs.
- Surpass minimum sales expectations by identifying revenue opportunities with existing customers and attracting new customers.
- Promote brand exposure through community outreach, social media marketing, and outbound calls.
- Educate and recommend personalized technology choices to each customer to maximize customer satisfaction.
- Simplify the wireless experience for customers to ensure maximum understanding.
- Maintain attention to detail when completing transactions or paperwork.
- Exercise compassion in all customer interactions to build strong relationships.
- Foster team partnerships to support store synergy and achieve sales goals.
- Assist with store opening, closing, and operating duties as needed.
Key Requirements
- Qualifications:
- Demonstrate a passion for providing unparalleled customer service to meet and exceed customer expectations.
- Show a competitive spirit with a drive to surpass sales potential and contribute to team success.
- Exhibit genuine regard and intention in customer connections to build trust and loyalty.
- Display excellent verbal and written communication skills to effectively interact with customers and colleagues.
- Have at least 6 months of experience in a customer service and/or sales environment, with wireless retail experience preferred.
- Hold a high school diploma or equivalent.
- Be willing to work weekends and holidays as needed.
- Be at least 18 years old.
- Be legally authorized to work in the United States.
Benefits and Compensation
- A performance-based Total Compensation package.
- Potential All-in Compensation totaling $20 /hr.
- Potential of receiving up to 4 different Compensation payouts per month.
- Vacation time.
- Personal time.
- Sick time.
- Health benefits.
- Phone service discount.
- Promotion opportunities.
- Employee rewards including trips and contests.
Salary : $20
