What are the responsibilities and job description for the Dental Lab Case Coordinator position at Key Element Dental Laboratory?
About us
Key Element Dental Laboratory is a small business in Chesapeake, VA. We are a trusted partner for dentists seeking exceptional restorations for implants, hybrids, and complex cosmetic cases.
Our work environment includes:
- Modern office setting.
- We value team work and friendly atmosphere.
Processing Case Orders:
-Receive and process case orders from dentists using lab management software.
-Ensure accurate documentation and timely handling of orders.
Coordinating Shipment of Cases:
-Arrange for the timely delivery of cases to dental offices.
-Maintain efficient communication with dental practices regarding shipment status.
Point of Contact:
-Act as a liaison between the dental lab and practices.
-Address administrative issues related to cases promptly and professionally.
Handling Communication:
-Answer calls and respond to emails promptly.
-Provide excellent customer service to both dentists and staff.
Clerical Tasks:
-Assist with invoicing and other administrative duties.
-Maintain organized records and files.
Qualifications:
Ability to follow written and verbal instructions.
Effective organizational skills.
Excellent customer service and phone etiquette.
Proficiency in Microsoft Office applications (Outlook, Excel, Word).
Familiarity with dental terminology is beneficial.
Prior experience in a dental office or dental lab is a plus.
The salary for this position will be determined based on the candidate’s experience.
We want to ensure a good fit for our team. This role requires flexibility, problem-solving, and time management skills. If you are someone who can navigate dynamic situations with ease and maintain a positive attitude, we'd love to hear from you.
Job Type: Full-time
Pay: $41,600.00 - $52,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $41,600 - $52,000