What are the responsibilities and job description for the Service Writer position at Key Hyundai of Milford?
Description of the Role:
Key Hyundai of Milford is seeking a talented and motivated individual to join our team as a Service Writer. As a Service Writer, you will be responsible for assisting customers with their automotive service needs, ensuring a seamless and exceptional service experience.
Responsibilities:
- Interact with customers to understand their service requirements and provide appropriate recommendations.
- Document customer concerns and vehicle information accurately.
- Coordinate between customers and technicians to ensure efficient and timely service delivery.
- Keep customers informed about the progress of their service and notify them of any additional repairs or costs.
- Handle customer inquiries, concerns, and complaints in a professional and courteous manner.
- Maintain a clean and organized work area.
Requirements:
- Previous experience in a similar role in the automotive industry is preferred.
- Strong communication and customer service skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Detail-oriented and able to accurately document information.
- Proficient in using computer systems and software.
Benefits:
- Competitive salary range of $60,000 - $120,000 per year.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) retirement plan with employer match.
- Paid vacation and sick leave.
- Opportunities for career growth and advancement within the company.
About the Company:
Key Hyundai of Milford is a leading automotive dealership located in Milford, Connecticut. We are committed to providing exceptional customer service and high-quality vehicles to our clients. With a dedicated team of professionals, we strive to create a positive and rewarding work environment for our employees.
Salary : $60,000 - $120,000
