What are the responsibilities and job description for the Assistant Manager, Front of House position at Key Largo Fisheries LLC?
Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our dynamic team. The ideal candidates will play a crucial role in providing exceptional service to our guests while ensuring a welcoming and efficient environment. This position is perfect for individuals who thrive in a fast-paced setting and have a passion for hospitality.
Duties
- Help guide cafe/retail staff in day to day operations
- Address customer complaints.
- Manage staff schedule and PTO.
- Enter sales orders as needed.
- Spearhead temperature control and quality control standards.
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Collaborate with kitchen and retail staff to ensure timely service and high-quality food production.
- Oversee the cleanliness and organization of the front of house area, including dining spaces and bar.
- Assist in training and development of new staff members, promoting best practices in food handling and safety.
- Handle guest inquiries, complaints, and feedback with professionalism and courtesy.
- Support catering operations during events, including banquets, ensuring all aspects run smoothly.
- Maintain knowledge of menu items, specials, and promotions to effectively communicate with guests.
Qualifications
- Previous experience in a hospitality setting such as hotels, catering services, or restaurants is preferred.
- Strong team management skills with the ability to lead by example.
- Familiarity with food safety regulations and best practices in food handling.
- Experience in bar service or kitchen operations is a plus.
- Excellent communication skills with a focus on customer service.
- Ability to work flexible hours, including evenings and weekends as needed.
- A positive attitude and a willingness to learn in a fast-paced environment.
Join our team where your skills will contribute to creating memorable experiences for our guests!
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Key Largo, FL 33037 (Required)
Ability to Relocate:
- Key Largo, FL 33037: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $45,000