What are the responsibilities and job description for the Entry Level Sales Assistant position at Key Point Solutions?
Looking for Growth?
Want to gain actual sales and business experience but are lacking it on your resume? Do you crave discipline, and high standards but want to feel valued and important? K.E.Y. Point Solutions is looking for Entry Level Sales Assistants with ambition and a desire to grow their professional careers. Using your influencing and relationship-building skills, you provide caliber client service and team-building initiatives. The Entry Level Sales Assistant anticipates how decisions are made, understands the details of individual campaigns, and persistently explores and uncovers the business needs of key clients and the K.E.Y. Point Solutions team. Working with them, the Entry Level Sales Assistant sets the vision of the business development strategy.
The Entry Level Sales Assistant has responsibility and accountability for managing our client experience. The Entry Level Sales Assistant in this role will be responsible for the overall satisfaction of our customers and maintaining personal customer retention. As a member of the Sales Assistant team, you will be a key contributor to driving service excellence through innovation, seamless onboarding, and working with our clients to fully understand their business and how our platform can benefit their needs.
Core Responsibilities of the Entry Level Sales Assistant :
Own the relationship with a portfolio of customers and ultimately be responsible for the customers’ onboarding, adoption, and renewal.
Support clients with all implementation and platform issues.
Answer customer inquiries and help to educate them in person.
Have daily / weekly cadence for meeting with strategic clients.
Must be able to understand and break down a customer workflow and map it back to our product.
Manage and collaborate as a team to resolve at-risk customer escalations across your book.
Be the voice of our customers with the product and engineering teams. Gather, prioritize, and communicate feedback and feature requests.
Monitor and manage the account health of your book of business to ensure our customers stay engaged
