What are the responsibilities and job description for the Multiple Openings - IMMEDIATE HIRE | Customer Success Associate position at Key Point Solutions?
Customer Success Associate Purpose : Attract and Serve customers by providing product and service information through community outreach and marketing promotions!
Do you want to be a manager but don’t have the experience? In this position, you can also get involved in our management training!
Customer Success Associate Job Duties :
Attract potential customers by answering product and service questions directly.
Suggest information about products and services
Open customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint
Recommend potential products or services to management by collecting customer information and analyzing customer needs
Contribute to team effort by accomplishing related sales results as needed
Customer Success Associate Qualifications :
Customer Service, Product Knowledge, Sales, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking
