What are the responsibilities and job description for the Equipment Installation and Support Expert position at Key Technical Solutions?
Equipment Installation and Support Expert
We are seeking an Equipment Installation and Support Expert to join our team at Key Technical Solutions.
In this role, you will be responsible for developing and delivering comprehensive training programs for customers on equipment installation, setup, operation, and maintenance.
You will also provide remote technical support via phone or video to assist customers with troubleshooting, operational questions, and issue resolution.
Responsibilities and Qualifications
- Develop and deliver comprehensive training programs for customers on equipment installation, setup, operation, and maintenance.
- Provide remote technical support via phone or video to assist customers with troubleshooting, operational questions, and issue resolution.
- Maintain a deep understanding of company products, including installation, operation, troubleshooting, and maintenance processes.
- Experience in the packaging industry or related technical fields is a strong plus.
- Certifications in technical training or customer support are a plus.
