What are the responsibilities and job description for the Technical Training and Support Specialist position at Key Technical Solutions?
Job Details
We are seeking a highly skilled Technical Training and Support Specialist to join our Key Technical Solutions team. This role is responsible for developing and delivering customer training programs, as well as oversight of the Remote Support team.
The successful candidate will have 5 years of experience in technical training, service leadership, or remote support, with a strong background in packaging machinery, automation systems, or industrial equipment.
- Main Responsibilities:
- Development and delivery of customer training programs
- Oversight of Remote Support team
- Culture of customer-first service, continuous learning, and proactive problem solving