What are the responsibilities and job description for the Merchant Sales Advisor position at KeyBank National Association?
Location:
130 W 2nd Street, Suite 1950 - Dayton, Ohio 45402
Job Summary
The Merchant Sales Advisor serve as integral member of the Key Merchant Services sales teams in assigned districts and/or segment, within Consumer Business Banking. With a focus on growing client relationships with payment and card processing needs, the Merchant Sales Advisor assists as part of the client's trusted advisor team for solutions in order to develop, manage and retain profitable client relationships for clients with basic to moderately complex merchant needs. Provides recommendations and solutions to help ensure the team achieves their goals. Will resolve client issues and execute appropriate action to ensure client satisfaction. Partners with various functional groups and lines of business throughout the bank for growth opportunities.
ResponsibilitiesAcquire new merchant services relationships through prospecting external sources within the sales representative's assigned territory, as well as through referrals from client focused teams including but not limited to Retail banking, Business Banking, Private Banking and Treasury
Consult with prospective businesses in identifying the proper payment solution to meet the business needs; present and sell merchant payment processing including credit card, check processing, gift cards, ACH and the corresponding hardware and software products with small and medium size businesses
Identify merchant's other banking needs and work with available KeyBank resources to deliver solutions that meet those needs
Prospects small and medium size businesses in sale representative's assigned region to supplement bank referrals
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.
Education QualificationsBachelor's Degree or equivalent in training and experience (required)
Experience Qualifications1-3 years payments related experience in a banking environment (required)
1-3 years success in a client focused environment with aggressive growth and service goals (required)
Tactical SkillsStrong financial acumen including the ability to read and understand financial statements
Exceptional negotiating and closing skills
Strong communication skills
Personal SkillsCollaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals
Influence: Develops basic persuasive arguments and utilizes active listening skills and probing techniques to surface opportunities to influence
Persuasion: Provides persuasive messages using well-reasoned arguments to address audience concerns or reactions; explains others’ viewpoints and asks questions to ensure mutual understanding
Practical SkillsOral & Written Communication: Possesses the ability to adapt listening and facilitation style to others’ communication styles and uses various approaches appropriately and effectively
Core CompetenciesAll KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.
Driving RequirementsAbility to routinely and frequently operate a motor vehicle with a valid driver's license.
Job Posting Expiration Date: 03/01/2025
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
130 W 2nd Street, Suite 1950 - Dayton, Ohio 45402
Job Summary
The Merchant Sales Advisor serve as integral member of the Key Merchant Services sales teams in assigned districts and/or segment, within Consumer Business Banking. With a focus on growing client relationships with payment and card processing needs, the Merchant Sales Advisor assists as part of the client's trusted advisor team for solutions in order to develop, manage and retain profitable client relationships for clients with basic to moderately complex merchant needs. Provides recommendations and solutions to help ensure the team achieves their goals. Will resolve client issues and execute appropriate action to ensure client satisfaction. Partners with various functional groups and lines of business throughout the bank for growth opportunities.
ResponsibilitiesAcquire new merchant services relationships through prospecting external sources within the sales representative's assigned territory, as well as through referrals from client focused teams including but not limited to Retail banking, Business Banking, Private Banking and Treasury
Consult with prospective businesses in identifying the proper payment solution to meet the business needs; present and sell merchant payment processing including credit card, check processing, gift cards, ACH and the corresponding hardware and software products with small and medium size businesses
Identify merchant's other banking needs and work with available KeyBank resources to deliver solutions that meet those needs
Prospects small and medium size businesses in sale representative's assigned region to supplement bank referrals
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.
Education QualificationsBachelor's Degree or equivalent in training and experience (required)
Experience Qualifications1-3 years payments related experience in a banking environment (required)
1-3 years success in a client focused environment with aggressive growth and service goals (required)
Tactical SkillsStrong financial acumen including the ability to read and understand financial statements
Exceptional negotiating and closing skills
Strong communication skills
Personal SkillsCollaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals
Influence: Develops basic persuasive arguments and utilizes active listening skills and probing techniques to surface opportunities to influence
Persuasion: Provides persuasive messages using well-reasoned arguments to address audience concerns or reactions; explains others’ viewpoints and asks questions to ensure mutual understanding
Practical SkillsOral & Written Communication: Possesses the ability to adapt listening and facilitation style to others’ communication styles and uses various approaches appropriately and effectively
Core CompetenciesAll KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.
Driving RequirementsAbility to routinely and frequently operate a motor vehicle with a valid driver's license.
Job Posting Expiration Date: 03/01/2025
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
