What are the responsibilities and job description for the Banking Professional position at KeyBank?
Job Overview
Financial Services Specialist to join our team. In this role, you will be responsible for providing exceptional client service by welcoming new and existing clients, assisting with account transactions, and identifying and resolving client servicing issues.
Responsibilities
Embody a strong client experience culture, being present with every client and teammate, and realizing the impact we can have on their day, personally, professionally, and financially.
Assume responsibility for the efficient, effective, and accurate performance of teller functions.
Proactively work to identify and resolve client servicing issues, escalating as needed.
Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker.
Assist clients in achieving their financial goals and objectives through the use of financial wellness tools.
Participate in morning huddles and end of day debriefs.
Requirements
High School Diploma or equivalent business experience.
Experience in a client service role.
Experienced in cash handling.
General understanding of PC with Windows based applications and calculator.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Banking Professional?
Sign up to receive alerts about other jobs on the Banking Professional career path by checking the boxes next to the positions that interest you.
