What are the responsibilities and job description for the Process Support Engineer position at KEYENCE?
THIS POSITION IS LOCATED AT OUR WAREHOUSE IN ITASCA, IL.
At KEYENCE, we never settle. We are a global leader in industrial automation with the ability to add value to customers in all aspects of manufacturing, research, and design. Our strict promote from within policy puts pressure on our organization to continue developing new managers so we can expand our business and provide lucrative careers for our employees. We hire talented individuals who push themselves and our organization to get to the next level.
Responsibilities and Duties
- Responsible for all repair processes, SOP’s, manuals, databases, and documentation.
- All team communication with sales reps and / or customers via phone and email.
- Inspect damaged products to determine the causes of failure and the cost of repairs.
- Responsible for testing procedures of Keyence owned trial and demo equipment.
- Reporting to upper management and National Product Directors.
- Completion of projects with a measurable impact to efficiency, cost saving, profitability, or other business needs for the department.
- Possible travel or international travel up to several weeks per year.
Requirements and Qualifications
Reports To :
Engineering Service Manager
Why work for KEYENCE?
KEYENCE is an at-will, Equal Opportunity Employer.
