What are the responsibilities and job description for the Project Manager position at Keylent, Inc.?
Project Manager
About the Role
This position is responsible for overseeing projects from strategy to delivery, ensuring customer satisfaction and driving business excellence. The successful candidate will be a strategic thinker with exceptional project management skills.
Key Responsibilities
- Project Planning and Execution: Develop project roadmaps, manage project lifecycles, and ensure timely completion of projects while maintaining quality standards.
- Customer Engagement: Foster strong relationships with customers, build processes for team members to engage with them, and ensure high levels of satisfaction.
- Tactical Activities: Guide the launch of projects from concept to delivery, manage the project budget, and govern overall financials.
- Communication and Stakeholder Management: Articulate designs and constraints to stakeholders, explain customer perspectives, and ensure compliance with internal tools.
- Quality Planning: Determine methodologies and processes for quality planning, define standards, document quality criteria, and face audits and project process monitoring.
- Project Monitoring and Control: Review project profitability, provide status reports to management and customers, and ensure steering committee meetings and regular customer meetings.
- Team Management: Promote teamwork, motivate, coach, and develop people in the team to build functional skills and desired behaviors to deliver results.
- Complex Scenario Management: Effectively manage complex scenarios, business risks, multiple vendor issues, code red situations, and customer expectations without impacting associates adversely.
Requirements
- Strategic Thinking: Ability to think strategically and make informed decisions.
- Project Management Skills: Proven track record of managing projects from start to finish.
- Customer Focus: Strong relationship-building skills and ability to foster customer satisfaction.
- Communication: Excellent communication and stakeholder management skills.
- Leadership: Ability to lead and motivate teams to achieve results.
