Enterprise Support Analyst - 2044

Position: Enterprise Support Analyst
Location: Albuquerque, NM
Salary Range: $26.00 - $36.00 per year
Clearance: Active Q Clearance

As part of the enterprise enabling service, the Subcontractor shall provide IT support for the customer’s environment. This support includes submitting cyber authorization requests, assisting with PKI authorization implementation, and providing administrative support to a classified service aimed at educating new employees about the overall classified network capabilities and keeping existing employees knowledgeable about changes to the classified environment.

Responsibilities:

• Work with customer to enter cyber requests on their behalf.
• Backup for PKI processes and authorization.
• Perform CSI Responsibilities to include:
• Monitor and respond to requests submitted to CSI concierge email.
  • Support NEO on-boarding events by providing information to new employees about the classified environment.
  • Regularly review web page content and ensure it is updated and current.
  • Monitor inventory of supplies and place orders as needed.
  • Produce reports on the classified network.
• Assist with coordination and scheduling of classified events.

Qualifications:

• BA/BS degree and 2 years related experience
• Active DOE Q Security Clearance
• Must be a US Citizenship

Required

• Minimum 2 years’ experience working in support of government IT environment.
• Experience with cyber request authorization process.
• Experience with PKI processes and authorization.
• Strong customer service skills.
• Good written and verbal communication skills.
• Must have active DOE Q clearance.

Desired

• Familiar with continual service improvement processes.
• Experience coordinating and scheduling events.

About KeyLogic:

Supporting critical missions at the intersection of data and science, KeyLogic provides mission management, systems analysis, data analytics, digital transformation, and cybersecurity to customers in the energy, federal civilian, and defense sectors, with a 20 year portfolio of successes supporting DOE, DOC, EPA, DOD, DHS, FBI, and other federal agencies challenged with complex missions. We help our customers solve the world’s most challenging problems with unsurpassed anticipatory service.

KeyLogic employs over 600 team members, including systems designers, developers, data scientists, IT and cybersecurity specialists, engineers, mission experts, program managers, and more than 70 Ph.D. scientists. This multidisciplinary team works together solving challenging problems with anticipatory service—always staying one step ahead—benefiting our customers, and ultimately helping build a better world.

We are committed to the success of each customer’s mission. We care enough to make their mission our mission and their success our success. We take technical service delivery to a level above our peers. Our anticipatory service is best-in-class.

All qualified applicants will receive consideration for employment at KeyLogic without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital; or any other status protected by law. KeyLogic is proud to be an affirmative action and equal opportunity employer.

NOTE: KeyLogic is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at Recruiting@KeyLogic.com and let us know the nature of your request and your contact information. Request for accommodation will be considered on a case-by-case basis.