What are the responsibilities and job description for the Technical Support Coordinator position at KeyMe?
A company is looking for a Technical Support Coordinator who will be responsible for maintaining and troubleshooting kiosk operations.Key ResponsibilitiesProvide technical support for a large fleet of kiosks using proprietary toolsFollow escalation procedures to ensure quality resolution of issuesAnalyze data from various sources to improve engineering and business processesRequired QualificationsKnowledge of Linux command-line and scripting languages (Python or Bash)Ability to quickly learn new technologies and products using documentation and online resourcesOne year of Linux experience (preferred)Must be willing to work a flexible schedule including holidays and weekendsExperience in a fast-paced environment
