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Operations Analyst - MFG IT Level I (Operations)

KeyPhase Inc
Worcester, MA Contractor
POSTED ON 4/22/2025
AVAILABLE BEFORE 5/21/2025

The Operations Analyst role involves providing technical support for IT systems in manufacturing, with a focus on POMS/MES systems, OSI PI/Delta V, and software lifecycle management. The candidate will be responsible for implementing new IT systems, ensuring compliance with regulatory requirements, and supporting manufacturing desktops, servers, and applications. Key skills include expertise in PowerApps, PowerBI, and data visualization tools, along with strong problem-solving, communication, and project management abilities. A background in IT manufacturing system support and experience in GMP environments is essential.


Must-Haves:

  • Bachelor's degree in Computer Science or a related field.
  • 2 years in IT manufacturing systems/application support.
  • 3 years of relevant IT experience.
  • Strong problem-solving, communication, and project management skills.
  • Experience in GMP environments and MES system administration is highly desirable.


Key Skills & Responsibilities:

  • Expertise in POMS/MES systems, OSI PI/Delta V, and software lifecycle management.
  • Proficient in PowerApps, PowerBI, and data visualization tools.
  • Provide technical support for IT systems in manufacturing operations.
  • Implement and roll out new IT systems, ensuring compliance with Data Integrity policies and regulatory requirements.
  • Support manufacturing systems, including desktops, servers, and applications, ensuring maximum system availability.
  • Lead cross-functional projects, collaborating with key stakeholders to deliver IT solutions.
  • Maintain cybersecurity and ensure compliance with AbbVie’s IT standards.

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