Benefits Program Manager

About Keystone Agency Partners

Keystone Agency Partners (KAP) is a rapidly growing insurance brokerage platform that acquires and partners with independent insurance agencies throughout the United States. KAP provides best-in-class services and capital investment to unlock potential and deliver outsized and profitable growth within its platform agencies.

Job Summary:

The Benefits Manager will be responsible for assisting in the development, implementation, administration, and maintenance of KAP's benefits programs, including health, dental, vision, HSA, life, AD&D, short and long-term disability, FMLA, 401(k), worker's compensation, and other benefits-related programs. This position will develop benefits communications and counsel employees on benefits-related issues. The Benefits Manager will also assist in evaluating existing benefits programs against peer organizations to determine competitiveness, trends, and developments.

Responsibilities:

• Assist in managing the administration of all benefits programs as listed above and ensure programs meet employee needs, comply with legal requirements, and are cost-effective.
• Collaborate with vendors and external partners for benefits administration.
• Prepare and distribute benefits enrollment materials and communication.
• Coordinate and schedule benefits information sessions and open enrollment events; conduct multiple monthly presentations on benefits offerings for new hires and acquisitions.
• Maintain and update employee benefits records and databases.
• Review automated new hire benefits enrollments, changes, leaves of absence, and terminations.
• Ensure accurate data entry into HRIS and benefits systems.
• Work heavily reviewing HRIS benefits set-ups and maintaining records of accuracy pertaining to set-ups inside and outside of ADP WFN.
• Generate and analyze reports related to employee benefits metrics.
• Conduct audits to ensure eligibility classes, dependent statuses, and volumes are accurate.
• Serve as a point of contact for employee inquiries regarding benefits.
• Compare and review monthly benefits invoices to ensure billing accuracy.
• Track compliance activity to ensure all required activities are performed and documented per required guidance and deadlines, including ACA reporting, Form 5500, plan document updates, and distribution.
• Confirm compliance with federal, state, and local legal requirements by studying existing and new legislation, obtaining qualified opinions, enforcing adherence to requirements, and advising management on needed actions.
• Prepare necessary documentation for audits and regulatory requirements.
• Keep abreast of changes in benefits legislation and assist in implementing updates as needed.
• Provide general administrative support to the Benefits team, including scheduling meetings, taking minutes, and preparing materials.
• Assist with special projects and initiatives as assigned by HR management.

Requirements:

• Bachelor's Degree in Human Resources, Business Administration, or related field highly desired.
• Minimum of 5-7 years of benefits administration and compliance experience required; previous experience with self-funded insurance plans highly desired.
• Experience managing the administration aspects of health and welfare benefits programs (health, dental, vision, HSA, life, AD&D, short and long-term disability), 401(k), FMLA, and worker's compensation.
• Working knowledge of ERISA, 401(k), and all applicable laws and compliance regulations surrounding health and welfare benefits administration, including but not limited to ADA, FMLA, FLSA, FMLA, ERISA, OSHA, COBRA, PPACA, HIPAA, etc.
• Well-versed on benefits regulations; routinely seeks out new and updated information to stay up to date.
• Proficiency with Microsoft Office Suite and HRIS software.
• Certified Benefits Professional (CBP) or Certified Employee Benefits Specialist (CEBS) preferred.
• Highly responsive and customer service oriented.
• Excellent communication skills, both verbal and written.
• Entrepreneurial spirit and a solution-oriented mindset.
• Strong analytical and problem-solving skills; ability to analyze data, understand trends, and develop recommendations for action based on analysis.
• Strong organizational skills with attention to detail and accuracy, as there is a high level of complexity with benefits pricing schedule variations company-wide.
• Ability to work in ever-changing, dynamic environments; company is acquiring new entities very regularly, resulting in a high volume of new enrollments.
• Ability to handle confidential information with discretion and professionalism.
• Willingness to work extra hours during peak enrollment periods.

What We Offer:

• Competitive Salary
• Health Insurance Plans (PPO, HSA, Copay Options)
• Dental Insurance
• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off
• Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.