What are the responsibilities and job description for the Human Resources Coordinator position at Keystone Agency Partners?
About Keystone Agency Partners
Keystone Agency Partners (KAP) is a rapidly growing insurance brokerage platform that acquires and partners with independent insurance agencies throughout the United States. KAP provides best-in-class services and capital investment that unlocks potential and delivers outsized and profitable growth within its platform agencies. Keystone Agency Partners was founded in 2020 in partnership with Keystone Insurers Group, Inc. and affiliates of Bain Capital, LP. For more information please visit: www.keystoneagencypartners.com.
Human Resources Coordinator
Job Summary:
The Human Resources (HR) Coordinator will support all facets of the employee life cycle (onboarding, HR compliance, and offboarding). This position will also provide a variety of administrative support to the KAP HR team and agencies. The overall goal of the position is to assist in the efficient operations of the human resources facet of the organization.
Responsibilities:
- Communicate and respond to inquiries with a sense of urgency from current and new employees.
- Coordinate the onboarding of employees.
- Enter and maintain data of new hires and employees in the HRIS, as needed.
- Ensure I-9 compliance.
- Ensure all required documents are received for personnel files. Audit and maintain personnel files as needed.
- Process personnel data changes in the HRIS.
- Handle the pre-onboarding, on-boarding, and off-boarding processes.
- Monitor the HR mailbox and assign messages to HR team as necessary.
- Generate HR reports as requested.
- Complete other projects and routine work as necessary to support the business.
- Stay updated with HR best practices, employment laws, and industry trends to ensure compliance and recommend process improvements.
- Perform other duties as assigned.
Basic Qualifications:
- Associate’s Degree, or equivalent experience (Bachelor’s Degree preferred with work experience through an internship)
- 2-4 years of related Human Resources experience
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and experience with HR software systems
- Strong organizational and administrative skills, with attention to detail and accuracy in HR record keeping and documentation
- Excellent communication both in written form (email and document writing) and verbal
- Exceptional interpersonal skills, with the ability to interact effectively with employees at all levels
- Ability to handle confidential information with discretion and maintain a high level of confidentiality
- Ability to prioritize work to meet expected and routine deadlines in a fast-paced business environment without oversight
- Capacity to build and maintain relationships with both internal team members and agency personnel, including strong team player skills
- Strong organizational and detail-oriented traits
- Self-motivated, self-starting, with a positive attitude open to flexibility and learning in the role
- Professional demeanor and ability to maintain confidentiality
- Ability to pass a criminal background check as permitted by law
Preferred Qualifications:
- Bachelor’s Degree in Human Resources, Business Organization Development, or a related field; Human Resources Certification preferred (PHR)
- Experience in a rapidly growing and evolving company
- Demonstrates strong emotional intelligence and an ability to communicate clearly and persuasively
- Driving results: results-oriented style with a high degree of analytical ability and proven problem-solving skills
- Flexible and able to multitask; can work within a fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and driving for results
- Develop well-structured, clear, and concise communications and presentation
- Able to work with sensitive, confidential information; a high level of demonstrated discretion and judgment
Hours: Monday-Friday, 8:00am-5:00pm (Hybrid Work Schedule)
Office Location: 507 West Newton Street, Greensburg, PA 15601
Benefits:
- Competitive Salary
- Health Insurance Plans (PPO, HSA, Copay Options)
- Dental Insurance
- Vision Insurance
- Company Paid Disability Insurance
- Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
- 401(k) with Safe Harbor Match
- Paid Time Off
- Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
