Sr. Director, Workplace Services & Facilities

Keystone Strategy brings together brilliant contributors across engineering, strategy, and economics to solve problems at the intersection of business, technology, and the law. Our far-reaching network of relationships with leading experts in economics, management science, technology, and other fields provides us with a unique foundation in advising leaders of global corporations, regulatory agencies, and leading attorneys. We generate and deliver transformative insights to our clients, to accelerate the adoption of technological, business, and operating model innovations and to understand their complex implications for business, regulation, and litigation.

Reporting directly to the COO, the Director of Administration and Facilities is responsible for overseeing the teams that keep our offices open, and our executives organized and prepared to lead the firm in its journey through unprecedented growth. Keystone has 26 executives in 5 offices across the US and Europe. The Director of Administration and Facilities supports and manages the team of Executive Assistants and Office Managers who ensure that our workspaces are welcoming, professional and safe. As a partnership that leverages outside experts in our work, we have a complex leadership and stakeholder structure that requires eight support/EA staff.

As Keystone grows, our facilities strategy, office locations, and administrative support model will need to adapt. This role will be pivotal in crafting and executing the plan.

Experience

• Managed a team of >8
• Recruited and developed great administrative talent
• Negotiated lease agreements
• Developed and implemented services models for optimal client coverage
• Managed a budget
• Project managed office moves
• Operated a sustainability program
• Developed a facilities strategy, taking into consideration growth, budget, culture, and other factors
  
  

Responsibilities

• Administrative services:
• Manage a team of Executive Assistants and Office managers in Seattle, San Francisco, New York, Boston and London
• Optimize coverage models
• Travel programs, planning and optimization
• Talent and career planning for team
• Facilities management:
• Proactive maintenance planning
• POC for maintenance emergencies
• Physical office environment: layout, amenities, consistent Keystone look and feel, etc.
• Office furniture
• Physical security
• Budget
• Lease management
• Landlord relationship management
• Site evaluation and strategy
• Office openings/closures
• Move planning/execution
• Sustainability strategy – policy and metrics
  

Qualifications

• Experience managing a team of direct reports
• Executive/stakeholder management
• Management of guest and client experience
• Exceptional program and project management skills; highly organized, detail-oriented
• Crisis management
• Outstanding organization and communication skills
• Demonstrated ability to work well in a team environment under tight deadlines
• A naturally confident self-starter who thrives in an entrepreneurial environment
  
  

Preferred Skills

US Salary Range: $160,000- $200,000, plus an annual discretionary bonus, 401k contribution, and competitive benefits package. Actual compensation within the range will depend upon the level the individual is hired into based on their skills, experience, qualifications.

At Keystone we believe diversity matters. At every level of our firm, we seek to advance and promote diversity, foster an inclusive culture, and ensure our colleagues have a deep sense of respect and belonging. If you are interested in growing your career with colleagues from varied backgrounds and cultures, consider Keystone Strategy.