What are the responsibilities and job description for the Concrete Batch Plant Operator and Dispatch Assistant position at Keystone Concrete?
Keystone Concrete is a leading provider of high-quality ready-mix concrete solutions for residential, commercial, and industrial projects. We pride ourselves on delivering excellence in customer service, product quality, and timely delivery. We are currently seeking a dedicated and experienced (experience is not required but is preferred) Concrete batch plant operator and dispatch assistant to join our dynamic team and ensure the efficient operation of our dispatch and production systems.
Job Summary:
The Concrete Batch Operator is responsible for operating and maintaining the batching plant equipment to produce concrete according to project specifications. The operator monitors the batching process, and with the help of a maintenance crew, adjusts settings on machinery, and performs regular maintenance to keep equipment running smoothly. The job also includes verifying the proper storage and handling of raw materials like cement, sand, aggregates, and additives.
Key Responsibilities:
- Batching & Production Oversight: Collaborate with plant managers to ensure correct batch mix designs and production schedules are followed.
- Customer Interaction: Communicate with customers to confirm orders, provide updates on delivery status, and address any concerns or issues.
- Order Management: Input and maintain accurate order information in the dispatch system; track and report on daily deliveries.
- Quality Control: Ensure that all concrete mixes meet quality standards and customer specifications. Work with sales staff, and quality control manager also.
- Logistics Management: Assist dispatch in optimizing delivery routes and schedules to ensure timely deliveries and minimize delays.
- Problem Solving: Address and resolve issues related to delivery delays, product quality, or customer inquiries in a professional and efficient manner.
- Dispatch Coordination: Assist scheduling and dispatching ready-mix concrete orders ensuring timely and accurate deliveries.
- This role requires attention to detail, the ability to monitor equipment and processes, and knowledge of concrete mixing formulas and safety standards.
Qualifications:
- High school diploma or equivalent (associate or bachelor’s degree in related field is a plus).
- Strong organizational and multitasking abilities.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and handle high-pressure situations.
- Basic knowledge of pneumatic and electrical systems and controls preferred but not required.
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
- Vacation/PTO
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Overtime
Work Location: In person
Salary : $50,000 - $70,000