What are the responsibilities and job description for the Front Desk Medical Receptionist position at Keystone Family Clinic?
Keystone Family Clinic is looking for an experienced Front Desk Receptionist to join our team. We are a small, independent primary care medical office with no affiliation with the local hospital systems. Our ideal candidate will have at least a year of experience working reception or patient intake in a healthcare setting.
Our receptionist is the face of our clinic, therefore you will need fabulous people skills. You must be able to both multitask and cope gracefully with the pressure of multiple phone lines.
JOB DUTIES AND RESPONSIBILITIES
We are a small clinic, so staff members are expected to be flexible. This list is meant to give you an overview without being all inclusive.
- Pleasantly greet all patients and visitors as they enter the building and direct them properly.
- Register patients both in person and by phone, verify demographics, and collect insurance information.
- Check in and discharge patients, process payments, and schedule return visits.
- Schedule appointments, both via phone and in person.
- Answer multi-line phones, take messages for the nursing staff, and return phone calls.
- Scan, fax, and file paperwork.
- File paperwork electronically within our electronic medical record.
- Maintain a professional appearance and tidy workspace.
REQUIREMENTS
- High school diploma or equivalent.
- Prior experience in a medical office setting.
- Hands-on experience with office equipment (e.g. fax machines, printers)
- Excellent phone manners.
- Pleasant customer service attitude.
- Proficiency in all basic computer skills with the ability to learn our electronic medical records system.
- Multitasking and time-management skills.
Job Type: Full-time
Pay: From $14.00 per hour
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
Work Location: In person
Salary : $14