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Customer Service Representative

Keystone Hardscapes
Montgomery, NY Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/14/2025

We are seeking a  Customer Service Representative  to join our team!

  • This is an on-site role, and will not be remote or hybrid, at any time.

What We Offer :

  • Work in a team-oriented environment where collaboration is a priority.
  • Achieve your professional goals without sacrificing the balance between work and life.
  • A comprehensive benefits package with options to choose what works best for you and your family.

    • About the Role :

    As a  Customer Service Representative with CST Pavers / Keystone Hardscapes  you are responsible for :

  • Providing in-person and on-the-phone customer service to our contractors and customers.
  • Providing technical assistance for installing and maintaining the products we sell.
  • Creating accurate and complete invoices / sales orders.
  • Working with Outside Sales Representatives.
  • Ensuring customer satisfaction.
  • Maintaining knowledge of products and their applications.
  • Knowing competitor products.
  • Assisting with dispatching.
  • Scheduling deliveries.
  • Completing daily paperwork.

    • About You :

    The ideal candidate for this role will have :

  • A basic knowledge of Microsoft Office programs.
  • Good organizational and communication skills,
  • Strong problem-solving skills.
  • Comfortability walking through Manufacturing Yards (which may be a dirtier / outdoor environment).

    • Ready to apply?

    The process is simple.  Click on the “apply” button to get started or apply in person.

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