Medical Receptionist - Ophthalmology Office

Job Title: Medical Receptionist

Practice: Keystone Retina - Carlisle, Pennsylvania

About Keystone Retina:

Keystone Retina is a brand-new retina practice dedicated to providing exceptional care to patients with retinal diseases. We pride ourselves on delivering advanced medical and surgical treatments in a compassionate and patient-centered environment. We are seeking dedicated and skilled professionals to join our team and help us achieve our mission of improving and preserving vision for those in need.

Position Overview:

Keystone Retina is looking for a friendly and organized Medical Receptionist to be the first point of contact for our patients. In this role, you will handle a wide range of administrative and customer service tasks to ensure the office runs smoothly. You’ll play a crucial role in creating a welcoming and efficient environment for our patients and staff.

Key Responsibilities:

• Greet and check in patients with professionalism and care.
• Schedule patient appointments, manage calendars, and ensure efficient use of physician time.
• Answer phone calls, address patient inquiries, and direct calls to the appropriate staff or departments.
• Verify patient information, update medical records, and ensure accurate data entry into the practice management system.
• Collect and process patient co-pays, payments, and insurance information.
• Assist with insurance verifications and authorizations.
• Maintain a clean and welcoming reception area.
• Coordinate with medical staff to ensure timely patient flow.
• Provide general office support, including filing, faxing, and organizing patient charts.

Qualifications:

• High school diploma or equivalent (Associate's degree or certification in medical office administration is a plus).
• Previous experience in a medical office or healthcare setting preferred, especially ophthalmology or retina practices.
• Strong communication and interpersonal skills, with the ability to interact with patients and staff in a friendly and professional manner.
• Detail-oriented with excellent organizational and multitasking abilities.
• Proficient with office software, including MS Office and electronic medical record (EMR) systems.
• Knowledge of insurance billing, scheduling, and patient coordination is a plus.
• Ability to maintain patient confidentiality and adhere to HIPAA regulations.

Why Join Keystone Retina?

• Competitive salary and benefits package.
• A supportive and collaborative team environment.
• Opportunities for career growth in a dynamic, rapidly expanding practice.
• Work in a modern, state-of-the-art facility with a focus on patient care.
• Be part of a practice that values professional development and a positive workplace culture.

If you are a motivated and compassionate individual who enjoys helping others and thrives in a fast-paced, patient-focused environment, we encourage you to apply!

To Apply: Please send your resume and a cover letter to keystoneretinapllc@gmail.com

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Uniform allowance
• Vision insurance

Medical Specialty:

• Ophthalmology

Schedule:

• 8 hour shift

Work Location: In person