What are the responsibilities and job description for the Front Desk Receptionist Dental Office position at Keystone Rural Health Consortia, Inc.?
Dental Office Receptionist Job Responsibilities: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.
Location: Primary Location: Emporium with the training in Kane fror 4-5 weeks.
Dental Office Receptionist Job Duties:
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Opens and closes clinic
- Schedules clinic according to clinic protocols
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information at every visit by verifying in EMR.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges and monitoring balance due.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Copies, scans, faxes, and files as needed.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- All other duties as assigned.
Dental Office Receptionist Skills:
- Flexibility
- Multi-tasking
- Telephone Skills
- Excellent Customer Service
- Time Management
- Organization
- Attention to Detail
- Word Processing
- Professionalism
- Quality Focus
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 37.5 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- No weekends
Work Location: In person
Salary : $18
