What are the responsibilities and job description for the Team Member position at KFC/Sbarro/Carls Jr?
A "Team Member" position at Carl's Jr., Sbarro, or Del Taco generally entails similar responsibilities, as they all belong to the fast food industry. Below is an outline of what a Team Member job description might include for each brand, with general tasks you can expect:
General Responsibilities for Team Member:
- Customer Service:
- Greet customers warmly and assist them with menu options.
- Take orders accurately and efficiently.
- Address customer complaints or concerns in a polite and professional manner.
- Ensure a positive experience and promote customer satisfaction.
- Food Preparation:
- Prepare food items following company recipes and safety standards.
- Cook, assemble, and serve food and beverages.
- Ensure that all food is served at the correct temperature and portion sizes.
- Cleanliness and Hygiene:
- Maintain cleanliness in the kitchen, dining area, and restrooms.
- Sanitize surfaces and equipment regularly.
- Follow all food safety guidelines to ensure the safety and health of customers and staff.
- Cash Handling and Register:
- Operate the cash register, handle cash, and provide accurate change.
- Process credit card transactions and assist in completing transactions.
- Keep track of order receipts and ensure proper closing of registers.
- Team Collaboration:
- Work effectively with team members to ensure smooth operations.
- Follow instructions from supervisors and managers.
- Assist with inventory management and restocking supplies as needed.
- Shift Flexibility:
- May be required to work mornings, nights, weekends, or holidays.
- Be punctual and maintain a positive, energetic attitude during shifts.
- Upselling:
- Suggest additional items to customers (e.g., drinks, sides, desserts) to increase sales.
- Safety and Maintenance:
- Ensure that all equipment is used safely and properly maintained.
- Report any safety issues or malfunctions to the supervisor or manager.
Brand-Specific Adjustments:Carl's Jr.:
- Might include responsibilities related to grilling and specialized sandwich preparation (e.g., burger assembly).
- Emphasis on speed and accuracy in a high-paced, fast-food setting.
Sbarro:
- Focus might be on pizza preparation, including making fresh dough, adding toppings, and operating pizza ovens.
- Emphasis on Italian food prep and cleanliness in a counter-service style environment.
Del Taco:
- Likely to include tasks involving taco and burrito assembly.
- Focus on fresh ingredients, preparing Mexican-style food, and potential cross-training in both kitchen and front-line customer service roles.
Skills and Qualifications:
- Excellent communication skills.
- Ability to work in a fast-paced environment.
- Previous experience in the food industry is a plus but not required.
- Ability to stand for long periods and lift up to 25 pounds.
- Must be a team player with a positive attitude.
- Knowledge of food safety practices (training may be provided).
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $15 - $16