Customer Service Team Member

Part-Time CSTM (With High Growth Potential) KFC in Apple Valley

Looking for a part-time job that could turn into so much more? This is not an entry-level position. While we value and accommodate employees of all experience levels, this time, we’re specifically looking for someone with extensive experience in fast food, exceptional dedication, and a strong ability to step up and lead when needed. If you’re ready to bring your skills, motivation, and professionalism to a team that’s eager for leadership, this is your moment to shine. We have a management team who is not afraid to reward positive, ambitious behaviors - if this sounds like you, keep reading!

Our Priorities:

1. Outstanding Customer Service: Our #1 goal is to deliver an incredible guest experience every time. We need someone who can engage with customers, make them feel valued, and bring a positive energy to the restaurant.

2. Driving Sales (with a smile): Naturally, meeting sales goals is part of the job. Whether it’s through upselling or simply creating a great experience that keeps customers coming back, you’ll play a key role in keeping our momentum strong.

This is a role for someone who’s confident in their abilities and ready to contribute from day one.

Why Work with Us?

* Employee Discounts: Savor the fried chicken you love with exclusive employee discounts on meals.

* Flexible Scheduling: We know life happens! We offer extremely flexible schedules to fit your lifestyle, while still ensuring consistency in your hours.

* Free College: From day one of employment, all employees—whether team members or management—have access to free college courses through KFC’s partnership with a nationally accredited online campus. These flexible courses allow you to earn credits toward your educational goals while working with us. Whether you’re looking to kickstart a degree or simply expand your knowledge, we’ve got your back.

What We’re Looking For

• Experienced Professionals: You’re confident in your skills and have the experience to hit the ground running. Again, This specific role is not entry-level, so bring your expertise to the table.

* Leadership Potential: We’re not just hiring a team member—we want someone who has the drive to lead, grow, and develop both themselves and the team around them.

* Customer-Focused & Sales-Driven: You know how to create a great guest experience and understand the value of upselling in a natural, friendly way.

* Availability: A minimum of every other weekend is required for part time. (Sundays and federally protected/religious holidays are accommodated for religious or legal reasons.) On a sliding scale based on seniority and job title\standing, additional hours\days are required as needed (for example, Shift Leads, AUM, and RGM positions).

The Opportunity

This role is perfect for someone who sees customer service as more than a paycheck. We need someone who can lead the way in service, energize the team, and help us meet our goals without compromising the guest experience. Whether you’re working part-time or aiming for a leadership role, we’re here to help you grow.

What You’ll Need

• A positive, can-do attitude with a focus on solutions, not problems.

• The ability to adapt quickly and contribute from day one.

• A commitment to showing up, giving your best, and working collaboratively.

If you’re ready to bring your experience, ambition, and leadership skills to the table, apply today! From flexible schedules and employee perks to free education starting on day one, we can’t wait to welcome you to the team. Let’s make something great together.

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 10 – 20 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid sick time
• Paid training
• Tuition reimbursement

Shift:

• Evening shift
• Night shift

People with a criminal record are encouraged to apply

Application Question(s):

• Are you confident in your ability to communicate effectively with customers of all types, even in stressful situations, without losing your composure?
• Can you take directions with minimal details and effectively carry out the desired tasks to a satisfactory degree? Please explain, if necessary.

Application Question(s):

• Are you confident in your ability to communicate effectively with customers of all types, even in stressful situations, without losing your composure?
• Can you take directions with minimal details and effectively carry out the desired tasks to a satisfactory degree? Please explain, if necessary.

Experience:

• Customer service: 2 years (Required)
• Drive-Thru: 2 years (Required)

Experience:

• Customer service: 2 years (Required)
• Drive-Thru: 2 years (Required)

Shift availability:

• Night Shift (Required)
• Day Shift (Preferred)

Ability to Commute:

• Saint Paul, MN 55124 (Required)

Ability to Relocate:

• Saint Paul, MN 55124: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $17