Business Analyst

Responsibilities

Kforce has an enterprise client seeking a Business Analyst in North Reading, MA. Summary: The Agile PLM Training Coordinator is responsible for planning, developing, coordinating, and delivering comprehensive training programs for users of the Agile Product Lifecycle Management (PLM) system. This role requires a strong understanding of Agile PLM functionality, adult learning principles, and excellent communication and organizational skills. The ideal candidate will be passionate about empowering users to effectively utilize Agile PLM, driving adoption, and improving overall business processes. Training Program Development:

• Develop and maintain comprehensive training materials, including user guides, presentations, quick reference guides, and hands-on exercises tailored to different user roles and skill levels
• Collaborate with subject matter experts (SMEs) to identify training needs, develop training content, and ensure accuracy and relevance
• Design and implement training curriculum that covers all aspects of Agile PLM functionality, including but not limited to: Item Management, Change Management, Bill of Materials (BOM) Management, Document Management, and Workflow Administration
• Adapt training content based on updates to the Agile PLM system and evolving business processes
  
  

Training Delivery And Coordination

• Schedule, coordinate, and deliver training sessions (in-person, virtual, and blended learning) to various user groups
• Manage training logistics, including room reservations, equipment setup, and participant registration
• Track training attendance, evaluate training effectiveness through feedback surveys and assessments, and report on training metrics
• Provide ongoing support and guidance to Agile PLM users, answering questions and troubleshooting issues
• Maintain a training calendar and communicate training schedules to relevant stakeholders
  
  

Requirements

• Bachelor's degree in a related field (e.g., Education, Training & Development, Engineering, Business Administration) or equivalent experience
• Proven experience (typically 3 years) developing and delivering training programs, preferably for a PLM system (Agile PLM strongly preferred)
• Agile experience
• Experience writing training docs
• Experience working in change management, experience needed
• Strong understanding of Agile PLM functionalities and modules (e.g., Item Management, Change Management, BOM Management, Document Management, Workflow)
• Experience with adult learning principles, instructional design methodologies, and e-learning development tools
• Excellent communication, presentation, and interpersonal skills
• Strong organizational, planning, and time management skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to work independently and as part of a team
• Ability to learn quickly and adapt to changing business needs
  
  

Preferred Qualifications

• Experience with Agile PLM administration
• Experience with e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate)
• Experience with Learning Management Systems (LMS)
• Industry certifications related to training and development
  
  

Key Skills

• Agile PLM knowledge
• Training Development
• Training Delivery
• Instructional Design
• Communication (Written & Verbal)
• Organization & Planning
• Problem Solving
• Technical Aptitude
• Collaboration
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.