Data Center Field Technician

Responsibilities

Kforce is immediately seeking an experienced Data Center Field Technician in support of our enterprise storage and compute customer in Detroit, MI. Key Tasks:

• Data Center Field Technician will be responsible for resolving Company hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures in support of Company customer's data centers
• Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of datacenter support activities
• Analyzes, troubleshoots, and resolves issues within IT infrastructure including Company Enterprise systems, servers, storage, and networking
• Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting
• Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation
  
  

Requirements

• Demonstrate hands-on practical knowledge of systems and policies
• Requires good understanding of the general/technical aspects of the job
• Must have a basic understanding of Storage theory, Server layout and Network concepts
• Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices
• Must be familiar with using different computer applications and be able to navigate software tools as required by task at hand
• Teamwork and interpersonal skills
• Must possess professional written and verbal communication skills
• Must maintain successful communication and working relationship with management & peers of all levels
• Must be organized and able to document daily activities
• Able to perform high volume/low impact tasks in an efficient and knowledgeable manner
• Able to proficiently perform data center support tasks with little guidance
• Must be willing to work outside of standard business hours and weekends
• Must have your own transportation, insurance and valid driver's license
• Must be willing to travel from customer to customer when necessary
• Mileage/Tolls/Parking (if any) will be reimbursed using Federal rate(s); This does not cover any parking tickets, or any other violations that may be incurred
• Must be able to work overtime if you are in an installation or rack/stack event
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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