Project Manager - Non-IT

Responsibilities

Kforce has a client that is seeking a Project Manager-Non-IT in Beaverton, OR. Summary: The Digital Process Optimization (DPO) Team under company Consumer, Product, Brand, and Marketplace (CPBM) Operations transforms operational processes through innovative digital solutions. In the Senior, Process Optimization Digital Workflow role, you will partner with cross-functional teams to design, implement, and optimize process automation and workflow solutions. Reporting to the DPO Senior Manager, you will collaborate with global product creation, CPBM Operations, software engineering, program management, and data governance teams to deliver impactful solutions that drive productivity, foster collaboration, and enable data-driven decision-making. As a Digital Process Optimization Manager, you will oversee the product lifecycle of process automation and workflow solutions, from discovery through concept, testing, launch, and maturity. Your responsibilities will include:

• Leading the design, build, and delivery of process automation and workflow solutions using Automation Anywhere and Pega ecosystems
• Collaborating with teams to translate the needs of CPBM into user-centric digital experiences
• Ensuring timely delivery of high-impact features while prioritizing user sentiment and measurable value drops
• Conducting qualitative and quantitative research to inform solution design and prototyping with end users
• Developing, testing, and deploying sustainable, interim solutions leveraging LCNC, RPA, and advanced workflows
• Owning the product roadmap and managing complex solution lifecycles, including requirements gathering, build, testing, launch, and ongoing production support
• Establishing best practices and scalable processes to maximize the impact of delivered solutions
• Reporting progress and managing your backlog within an Agile methodology to ensure consistent, high-quality delivery
  
  

Requirements

• Bachelor's degree or equivalent combination of education, experience, or training
• 5 years of experience in Digital Transformation, Business Management Consulting, Product Management, or a related field
• Demonstrated expertise in configuration, customization, and implementation of SaaS applications like RPA or Workflow systems
• Experience working cross-functionally to influence decisions and drive change at scale
• Exceptional leadership, communication, and interpersonal skills
• Ability to communicate effectively across technical and non-technical stakeholders and with global and geo stakeholders
• Lean or Six Sigma Certification (preferred)
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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