Technical Writer

Responsibilities

Kforce has a client that is seeking a Technical Writer in Wilmington, MA. Responsibilities:

• Technical Writer will learn/navigate application systems as needed
• Partner with IT and business teams as needed to help map Oracle guides to user roles in the system
• Create, revise, and manage content in Oracle Guided Learning (OGL) that is clear/concise and effectively lead users through processes within various Oracle Cloud Fusion modules
• Prepare, review, revise and maintain Oracle Guided Learning guides, smart tips and beacons, messages, tasks, mobile guides, and other Oracle Guided Learning related functions
• Test and validate OGL (Oracle Guided Learning) guides, smart tips and beacons based on Oracle and business best practice recommendations
• Gather information from technical and non-technical Subject Matter Experts (SMEs) to develop, organize, and assist in writing procedures on Oracle Guided Learning material
• As a Technical Writer, you will complete revisions of all material related to software updates, changes in processes, and ensure all Oracle Guided Learning material is relevant and current
• Manage requests to update/change Oracle documentation provided by subject matter experts and quarterly system updates
• Work closely with the ERP Training and Documentation Manager to ensure documentation is well maintained and any risks are identified
  
  

Requirements

• 3-5 years of experience documenting Oracle Cloud Procurement, SCM, and Financials
• Experience with Oracle Guided Learning (OGL), or UPK
• Experience working in an Agile environment
• Working knowledge of process mapping and change
• Strong organizational skills with attention to detail and prioritize effectively
• Solution-oriented with strong analysis skills
• Able to critically evaluate information from multiple sources
• Ability to work with different business areas to gather technical insights and tailor a custom solution to their workflows
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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