What are the responsibilities and job description for the Citrix System Administrator position at Kforce Technology Staffing?
Job Details
RESPONSIBILITIES:
Kforce has a client in Reston, VA that is seeking a Citrix System Administrator. This role will be required to perform remote administration of servers located in offsite data centers.
Responsibilities:
* Provide Tier 3 operations support and be able to rapidly distinguish isolated user problems vs service outages for Citrix technologies to include; Citrix XenDesktop, Citrix XenApp, Citrix NetScaler, and Citrix StoreFront
* Monitor Citrix infrastructure and identify system anomalies before they impact customers to include storage availability/capacity, network connectivity, database health, and other daily health checks as required
* Work closely with Engineering staff to plan out future modernization efforts to meet customer and administrator requirements
* Collaborate to perform network latency analysis to address slow connections and user experience issues with alacrity
* Implement version and architectural changes to existing, approved, systems to maintain operability and security of the environment
* Implement major system upgrades as designed and approved
* Coordinate with other Tier 2 and Tier 3 teams for testing and deployment of Group Policy modifications
* Perform periodic backup and restoration of servers
* Monitor desktop capacity to size the environment based on typical usage trends
* Monitor License and Certificate status on the systems and coordinate the renewal and installation as needed
REQUIREMENTS:
* Bachelor's degree and 8 years of relevant experience, or Master's degree with 6 years of experience; Additional years of experience may be considered in lieu of a degree
* Experience with interacting with customers to handle service inquiries and problems
* Experience working as a Tier 3 system administrator: familiar with using desktop software applications such as web browsing and client software, and IT Service Management software.
* Knowledge of IC IT standards and best practices
* Extensive knowledge of Citrix technologies to include, XenDesktop, XenApp, NetScaler, and StoreFront
* Extensive experience with patch and upgrade methodology for front-end and back-end systems based on Citrix technology
* Experience with rapid testing, validation, and deployment of new baseline images
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client in Reston, VA that is seeking a Citrix System Administrator. This role will be required to perform remote administration of servers located in offsite data centers.
Responsibilities:
* Provide Tier 3 operations support and be able to rapidly distinguish isolated user problems vs service outages for Citrix technologies to include; Citrix XenDesktop, Citrix XenApp, Citrix NetScaler, and Citrix StoreFront
* Monitor Citrix infrastructure and identify system anomalies before they impact customers to include storage availability/capacity, network connectivity, database health, and other daily health checks as required
* Work closely with Engineering staff to plan out future modernization efforts to meet customer and administrator requirements
* Collaborate to perform network latency analysis to address slow connections and user experience issues with alacrity
* Implement version and architectural changes to existing, approved, systems to maintain operability and security of the environment
* Implement major system upgrades as designed and approved
* Coordinate with other Tier 2 and Tier 3 teams for testing and deployment of Group Policy modifications
* Perform periodic backup and restoration of servers
* Monitor desktop capacity to size the environment based on typical usage trends
* Monitor License and Certificate status on the systems and coordinate the renewal and installation as needed
REQUIREMENTS:
* Bachelor's degree and 8 years of relevant experience, or Master's degree with 6 years of experience; Additional years of experience may be considered in lieu of a degree
* Experience with interacting with customers to handle service inquiries and problems
* Experience working as a Tier 3 system administrator: familiar with using desktop software applications such as web browsing and client software, and IT Service Management software.
* Knowledge of IC IT standards and best practices
* Extensive knowledge of Citrix technologies to include, XenDesktop, XenApp, NetScaler, and StoreFront
* Extensive experience with patch and upgrade methodology for front-end and back-end systems based on Citrix technology
* Experience with rapid testing, validation, and deployment of new baseline images
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
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