What are the responsibilities and job description for the Desktop Systems Specialist position at Kforce Technology Staffing?
Job Details
RESPONSIBILITIES:
Kforce has a client in Phoenix, AZ that is seeking a Desktop Systems Specialist. This is a one-year contract assignment, fully onsite in North Phoenix (Norterra area). Occasional travel to a site in Chandler may also be required.
Summary:
Are you a tech-savvy problem solver with a passion for helping others? Do you thrive in a diverse and fast-paced environment? If so, we want you to join our client's team as a Tech Support Specialist! In this role, you'll provide essential technical support to our employees, ensuring smooth and efficient operations across our network infrastructure and internal systems.
Responsibilities:
* Technical Support: Provide day-to-day technical support for network infrastructure, internal systems, software, and hardware
* Installation & Troubleshooting: Install, configure, and troubleshoot desktop systems, workstations, servers, and network issues
* Security & Maintenance: Maintain passwords, data integrity, and file system security for the desktop environment
* Communication: Effectively communicate highly technical information to both technical and non-technical personnel
* Recommendations: Recommend hardware and software solutions, including new acquisitions and upgrades
* Project Participation: Participate in the development of IT and infrastructure projects
* Training: Conduct training programs to educate users about basic and specialized applications
REQUIREMENTS:
* 3-5 years of relevant experience
* Proven experience in resolving end-user IT issues
* Experience with SCCM, Intune, and IT asset management
* Excellent communication skills, both verbal and written
* Respectful and professional demeanor towards managers and end users
* Consistent work hours and a positive disposition
What We Offer:
* A collaborative and inclusive work environment that values your contributions.
* Opportunities for professional growth and development.
* Competitive salary and comprehensive benefits package.
* The chance to work with cutting-edge technology and make a real impact
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client in Phoenix, AZ that is seeking a Desktop Systems Specialist. This is a one-year contract assignment, fully onsite in North Phoenix (Norterra area). Occasional travel to a site in Chandler may also be required.
Summary:
Are you a tech-savvy problem solver with a passion for helping others? Do you thrive in a diverse and fast-paced environment? If so, we want you to join our client's team as a Tech Support Specialist! In this role, you'll provide essential technical support to our employees, ensuring smooth and efficient operations across our network infrastructure and internal systems.
Responsibilities:
* Technical Support: Provide day-to-day technical support for network infrastructure, internal systems, software, and hardware
* Installation & Troubleshooting: Install, configure, and troubleshoot desktop systems, workstations, servers, and network issues
* Security & Maintenance: Maintain passwords, data integrity, and file system security for the desktop environment
* Communication: Effectively communicate highly technical information to both technical and non-technical personnel
* Recommendations: Recommend hardware and software solutions, including new acquisitions and upgrades
* Project Participation: Participate in the development of IT and infrastructure projects
* Training: Conduct training programs to educate users about basic and specialized applications
REQUIREMENTS:
* 3-5 years of relevant experience
* Proven experience in resolving end-user IT issues
* Experience with SCCM, Intune, and IT asset management
* Excellent communication skills, both verbal and written
* Respectful and professional demeanor towards managers and end users
* Consistent work hours and a positive disposition
What We Offer:
* A collaborative and inclusive work environment that values your contributions.
* Opportunities for professional growth and development.
* Competitive salary and comprehensive benefits package.
* The chance to work with cutting-edge technology and make a real impact
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
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