APPLICATIONS ANALYST III LAWSON SUPPLY CHAIN

Company Description

A place where the best and brightest physicians care for their patients with the support of highly skilled nurses and a wide range of dedicated staff. It is an acute care, nonprofit hospital located on California's Orange County coastline between Los Angeles and San Diego in Newport Beach, CA. It offers a comprehensive mix of health care services including institutes specializing in care for cancer, heart and vascular, neurosciences and women’s health, and orthopedics through hospital’s affiliate.

Job Description

The Lawson Applications Analyst is responsible for designing, configuring, testing, implementing and supporting Lawson/Infor 10 enterprise resource planning (ERP) system.

Responsibilities: Collaborates with key stakeholders, end users and other members of the business, patient care and Information Technology teams to optimize system configuration, function and access.

• Evaluates problem tickets and service requests, customer requests for system changes, data retrieval requests, system performance problems and optimization opportunities, and participates in the timely resolution of these activities.
• Addresses system concerns for the end-users.
• Troubleshoots and resolves application errors and other system issues.
• Tests the system, including any configurations, customizations and new releases, prior to production implementation.
• Works with end-users and the reporting team to assist with the design and testing of system reports.
• Prepares for and participates in system design, validation and/or remediation sessions.
• Actively leads and takes ownership for the build and maintenance of system dictionaries, profiles, tables and other configuration points.
• Position may require participation in 24/7 department on-call program. On-call employees are required to carry a department issued phone or pager, respond to calls within 15 minutes, troubleshoot problem and provide services off-site as needed and be available to provide services on-site as needed within 1 ½ hours of being called or paged to respond.
• Responsible for addressing a high volume of system-related activities in a timely fashion while consistently maintaining a high level of quality and customer satisfaction.
• Leads small to medium-sized projects.
• Understands data flow to/from other systems and works with the Application Integration team to help resolve data integration issues.
• Manages system enhancement requests directly with the vendor and various IT Technical teams.
• Leads and/or facilitates system design, validation and/or remediation sessions.
• Leads large projects and functions as a subject matter expert on complex, cross-functional projects.

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems or related field.
• • Minimum five (5) years’ experience with the application, module or equivalent system as assigned.
• Advanced knowledge of the assigned application in multiple functional areas
• • Advanced knowledge of the assigned application in at least one functional area
• (e.g. orders, materials management, etc.)
• • Ability to mentor junior application analysts.
• · Possesses logical structured thinking abilities and can develop sound business cases to support planning and critical decision making
• Advanced presentation and facilitation skills
• Required (5 years):
• · Senior level experience in the Lawson/Infor Supply Chain and Mobile Supply Chain modules
• · Mobile device management (i.e. SOTI MobiControl)
• · EDI (i.e. GHX)
• · Crystal Reports and SQL
• · Supply chain vendor integration (i.e. Qsight, Implant Purchase Management)
• · Lawson Smart Office
• · Lawson IBI
• · Lawson IPA

Additional Information

Preferred:

• · Two (2) or more years’ experience working in a Health Care Application Services department, preferably within an acute care environment.

· Advanced experience with Microsoft office tools, including Word, Excel, PowerPoint and Visio.