What are the responsibilities and job description for the Account Manager position at Kharon?
TL;DR Kharon is seeking a full-time, DC-based Key Account Manager.
Responsibilities :
- Serve as the main point of contact for our book of business
- Nurture and strengthen client relationships to achieve retention and upsells
- Offer product training and demonstrations to support clients' needs
- Resolve content, tech, and sales-related inquiries
- Enable Kharon's Sales team to effectively close new business and maintain renewals of existing business as the product expert
- Recognize upsell opportunities and work with Sales team to capitalize on those opportunities
- Develop deep understanding and continuous awareness of Kharon's platform and capabilities, including all features, benefits and scope of services.
Qualifications :
Kharon is a highly disruptive and incredibly innovative organization that navigates risk at the intersection of global security threats international commerce.
What does that mean? Great question.
Operating at the nexus of global security, Kharon is on a mission to revolutionize the current landscape. We take really complex data as it relates to global security and empower our clients to not only understand the risk associated with their potential business relationships but to operationalize that data so that they can make the best and most informed decisions possible. From financial crimes and sanctions to export controls and threat identifications, our tools optimize protection against the types of risks that could otherwise be incredibly dangerous and excessively costly to any business. Serving many of today's leading global financial and multinational institutions, Kharon products are the most powerful in the space with a precision and depth that is absolutely unparalleled.
When you look at any major global crisis event, we're providing intelligence that's at the heart of those circumstances. We connect the dots in a way that's meaningful. Now, we're experiencing unprecedented growth. As the world continues to evolve in complexity, so too does the demand for our products. Given the significance of our work and the increasing global reliance on our insights, we are looking for an Account Manager to join us as we work to shape the way businesses perceive and navigate global risks.
As an Account Manager at Kharon, you will play a pivotal role as the primary liaison for our global clientele, ensuring exceptional service and support across our portfolio. Your responsibilities will encompass nurturing and enhancing client relationships to drive retention and identify upsell opportunities. Through comprehensive product training and expert demonstrations, you will empower clients to leverage Kharon's cutting-edge tools effectively. Your adeptness in resolving inquiries spanning content, technical aspects, and sales will be crucial in maintaining client satisfaction and facilitating the Sales team in securing new business and renewals. By developing a profound understanding of Kharon's platform, its capabilities, and staying abreast of updates, you will serve as the go-to resource for clients and internal stakeholders alike, contributing significantly to our mission of revolutionizing global security intelligence.
To the right person, this will be the perfect kind of challenge. Our mission is compelling, our product is powerful and we're growing at a rate that makes us unstoppable. If you're looking to be surrounded by people who will inspire you to think and challenge you to grow then look no further. Our team is made up of some of the most visionary and uncompromising individuals you will ever encounter. We don't take ourselves seriously but we're serious about the work we do and there is absolutely no slowing us down.
To keep that momentum going, we do our very best to make sure that each and every team member is completely taken care of. We're nothing without our people and we strive to offer a package that reflects that. As a Kharon team member, you can expect :
Interested? Please apply by visiting our website and navigating to our careers page!
Kharon is committed to cultivating a workplace that is free from harassment and discrimination for everyone. This commitment extends to individuals of all ages, disabilities, ethnicities, gender identities or expressions, nationalities, neurotypes, appearances, political affiliations, professional backgrounds, races, religions, and sexual identities or orientations.
The base salary range at Kharon is set between $80,000 and $95,000. Please note that this figure does not necessarily include potential bonuses, commissions, benefits, or equity that may be part of the overall compensation package.
Salary : $80,000 - $95,000
