Office Administrator with Leasing Responsibilities

Job Description

Job Description

Job Title : Office Administrator with Leasing Responsibilities

Job Summary :

Are you an organized and detail-oriented professional with a knack for administrative excellence and a passion for supporting property management? Join our team as an Office Administrator with Leasing Responsibilities, where your primary focus will be ensuring smooth corporate office operations while contributing to the success of our properties. This dynamic, hybrid role combines general administrative duties with leasing support, giving you the opportunity to make a meaningful impact on both company workflows and resident satisfaction.

Reports to :

Corporate Accountant, Property Manager, Senior Property Manager & Regional Manager

Work Environment :

This full-time, on-site position offers variety and flexibility, with regular travel between properties and the corporate office. If you thrive in a fast-paced, collaborative environment, this role is for you.

Key Responsibilities :

Administrative Duties :

Receive, scan, and organize utility and other bills.

Upload bills to the accounts payable system and accurately code payables.

Manage autopay accounts and mark payments as completed in the system.

Schedule and process utility bill payments, ensuring accuracy in records

Prepare reports to support financial tracking and corporate decision-making.

Provide general administrative support to ensure smooth office workflows.

Leasing Duties :

Assist in leasing activities, including responding to guest cards, conducting property tours, and preparing lease documents.

Process rental applications, perform background checks, and coordinate the lease approval process.

Manage lease renewals, ensuring timely communication with residents and accurate documentation.

Provide excellent customer service by addressing resident inquiries, concerns, and service requests promptly.

Assist with move-in and move-out inspections to ensure apartments meet company standards.

Support marketing efforts through online listings, social media, and community outreach.

Other duties as assigned

KH Promise :

Our company and properties are guided by three core values :

Quality : Delivering top-quality service, exceeding expectations with fairness, timeliness, and proactive action.

Community : Fostering exceptional, fulfilling communities focused on development, excellence, and loyalty.

Integrity : Operating ethically, delivering on promises, and empowering a culture of integrity.

Skills and Competencies :

Exceptional attention to detail and accuracy in data entry, coding invoices, and maintaining financial records.

Strong ability to organize, prioritize, and manage multiple administrative tasks with precision.

Proven ability to meet deadlines in a fast-paced environment while maintaining high-quality work.

Basic knowledge of accounting principles, including invoice processing, payment scheduling, and financial reporting.

Strong interpersonal skills to address occasional resident inquiries, resolve concerns, and maintain positive relationships.

Strong interpersonal skills to address occasional resident inquiries, resolve concerns, and maintain positive relationships.

Clear and professional verbal and written communication skills for internal reporting and resident interaction.

Ability to shift between administrative duties and leasing responsibilities as needed to support company operations.

Analytical mindset to troubleshoot issues and propose effective solutions for administrative and leasing challenges.

Qualifications :

High school diploma or equivalent required; associate’s or bachelor’s degree in Business, Real Estate, or a related field preferred.

1-2 years of experience with administrative roles. Leasing background is a plus.

Basic accounting and data entry skills are required.

Knowledge of Fair Housing Laws and other relevant regulations.

Reliable transportation for commuting between office locations.