What are the responsibilities and job description for the Receptionist/Cashier/Customer Service position at KIA OF BEDFORD?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle transactions, assist with inquiries, and ensure a positive shopping experience for all patrons. Your ability to manage various tasks efficiently while maintaining a friendly demeanor is essential to success in this position.
Duties
- Greet customers warmly and assist them with their inquiries or concerns.
- Process transactions accurately and efficiently using the cash register or point-of-sale system.
- Maintain a clean and organized front desk area, ensuring all materials are stocked and accessible.
- Handle customer complaints and provide effective solutions to enhance customer satisfaction.
- Perform data entry tasks as needed, ensuring accuracy in customer information and transaction records.
- Manage office tasks such as calendar management, scheduling appointments, and coordinating with team members.
- Support office management duties by maintaining phone systems and responding to calls promptly.
- Assist in training new staff members on customer service protocols and cash handling procedures.
Experience
- Previous experience in customer service or cashier roles is preferred but not required.
- Familiarity with front desk operations or personal assistant duties is a plus.
- Proficiency in data entry and basic office software applications is beneficial.
- Strong communication skills with the ability to engage effectively with customers and team members.
- Experience with phone systems and calendar management will be advantageous in this role.
Join us in creating a welcoming environment for our customers while developing your skills in customer support and office management!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Bedford, OH 44146 (Required)
Ability to Relocate:
- Bedford, OH 44146: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20