What are the responsibilities and job description for the Service Business Development Representative position at Kia of New Bern?
Busy automotive dealership seeks Service Business Development Representative in the New Bern area to handle incoming calls, make outgoing calls and follow-up communications. The position will interact with both new prospects and our existing customers in person as well as by phone, mail, and email. Your responsibilities will include maintaining positive, ongoing communications for the purpose of increasing sales and service appointments and customer satisfaction.
Requirements:
- Direct customer phone communication experience a must
- Ability to work a flexible schedule, including some weekends
- Successful telephone communication skills
- Outstanding written communication
- Microsoft Office and online computer skills
- Ability to perform multiple tasks
- Outgoing personality and motivation is a must
Prior dealership or service experience is not necessary but previous experience in a dealership BDC is preferred – we will train the best person for the position! If you have had successful experience in Customer Service Communications or other Phone Communications – we want to talk to you about this position. This is a great opportunity for the right person, with plenty of room for professional and personal growth.
