Internet Sales Expert (Automotive)

Worked in the car industry before?

Have you been successful with internet leads?

We are looking for an unique individual that understands the value and importance of converting internet leads to in person appointments and then to a sale. We need someone with a strong background in successful internet sales.

If this is you, let's talk!

What is this position about?

This is a vital role to our dealership, this individual will be the first point of contact for internet customers and will need to assist with converting these internet leads to successful car sales!

Our Internet Sales Consultant's purpose is to continuously positively impact our incoming internet traffic and provide exceptional customer service on a consistent basis through all facets (phone/email/video/text). It is important for our Internet Sales Consultant to be able to multi task, possess strong communications skills, able to follow our process and be computer savvy!

Why choose us?

• We are a small team with an abundance inventory and plenty of vehicles to sell sell sell
• Consistent schedule with two consecutive days off (no rotating schedule)
• We offer career pathing and growth (we like to promote within)
• With this specific position if we see successful sales, we are looking for an Internet Sales Manager; there is plenty of room for growth once established in this position (90 days).
• Competitive wages substantial bonus opportunities
• Vacation Pay
• Benefits: Medical/Dental/Vision
• Additional Benefits: 401K, Legal Services, Life Insurance, and much much more…
• Free mental health counseling (available day one)
• Employee discount program (on vehicle purchases and services)
• Discounts: cell phone plans, traveling (flights/hotels/cruises), computers, tickets (movies/concerts/entertainment), car rentals, food delivery

What makes you the perfect candidate?

• 2-3 years of experience in the car industry selling vehicles
• 1-2 years of successful internet sales (converting leads to appointments)
• Sales experience is a must for us!
• Solid understanding of converting internet leads to appointments and vehicle sales.
• We need teammates that understand the value of the online customer and how foot traffic is a concept of the past and online traffic is the now and future.
• Possess strong communications skills, not only in person but online with email and texting.
• Part of our process is sending videos to customers; 84% of the customers that receive a video end up purchasing the vehicle. We need teammates that won’t hesitate to send out videos to customers.
• Must be able to utilize a CRM and have no issues with communicating in it daily.
• Able to consistently follow up with customers and create recurring customers.
• Able to follow processes without sacrificing the integrity of the guest experience.

What do you do every day?

• Monitor the CRM.
• Monitor all incoming leads and answer them promptly following our process.
• Work on leads consistently to engage the customer and set an appointment.
• Review old, unsold leads, re-engage the customer to resurrect the lead for a possible sale.
• Review older sold leads, re-engage customers to see if they want to upgrade their vehicle.
• Provide excellent customer service through the sales process.
• Work internet leads through the sales process/funnel.
• Consistently follow up with customers according to our process.
• Stay updated on system and manufacturer training.

Job Type: Full-time

Pay: $50,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Experience:

• Internet Sales: 2 years (Required)
• Car Sales/Dealership: 3 years (Required)
• Computer Skills: 4 years (Required)
• Customer Service: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $50,000 - $100,000