What are the responsibilities and job description for the Auto Service Advisors, Writers, Experience Preferred position at Kia South Atlanta?
7310 Jonesboro Road, Morrow, GA 30260
Automotive Service Advisor / Writer
Experience Preferred!
Generous Pay Plan Great Benefits!!
Kia Experience Preferred
$60,000 Opportunity!
Top Advisors Earn $100,000 !
Walk-in Applicants are Welcome!
At Kia South Atlanta, we are committed to providing excellent customer service, building long-term relationships with our customers, and upholding the highest ethical standards. We are always looking for bright, motivated, and energetic professionals to add to our world-class team and continue to provide exceptional customer service throughout our dealership.
We need to hire a Service Advisor / Writer for our busy Service Department. Dealership experience is preferred, but if you have worked in workshops such as Firestone, Valvoline, Pep Boys, Jiffy Lube, Midas, etc. you may have the experience we require. We value our employees and invest in their success.
Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you! Apply online today!
We offer:
Generous pay plan based on experience- $60,000 Opportunity!
- Top Advisors Earn $100,000!
- Health, Dental & Vision insurance
- 401(k) retirement plan
- Paid Vacation, Holidays
- Closed on Sundays!
- A positive and professional team environment
- A supportive atmosphere with opportunity for career growth
- A friendly, professional work environment with the best training in the industry.
Responsibilities – Service Advisor / Writer:
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous service
- Advise customers on necessary/suggested services and costs, including special promotions
- Answer technical questions about vehicle problems, warranties, service, and repairs
- Assist in ordering parts and tools as necessary
- Oversee administration of warranty claims
- Follow the status of a customer's vehicle from service bay entry through completion of work
- Keep customers informed of any changes that occur
- Upon completion of work, review the work order with the customer
- Provide a completely satisfied customer experience
- Schedule appointments for service/maintenance/recall work
- Distribute work efficiently between technicians
Qualifications/Requirements – Service Advisor / Writer:
Automotive Service Advisor and/or dealership experience preferred- CDK experience a plus!
- Kia experience preferred
- Fantastic customer service and communication skills
- Friendly personality
- Time-management skills
- Professional, well-groomed personal appearance and a positive attitude
- Team-oriented and self-motivated
- Able to work with little to no supervision
- Strong computer skills
- Good multitasking and organizational skills
- Clean driving record and valid driver's license
- High school diploma or equivalent
- Please upload your resume and complete the online assessment
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
Salary : $60,000 - $100,000
