Bell Attendant - The Sanctuary Hotel

Perks & Appreciation: The Cool Stuff You Get

• Exclusive Discounts are offered at the Hotel/Villas, 5 - Golf Courses, Spa, Restaurants, Retail Shops and More.
• Employee Meal Program.
• Employee Appreciation Events throughout the year!
• Recognition Awards and Incentive Events / Peer to Peer Recognition.
• Complimentary Forbes Five-Star Service Training for Service / Compliance Training / Leadership/Career Development & More.
• Transportation Assistances Program.
• Annual Wellness Fair.
• Free Parking!
• Vacation Pay - available after 60days of employment.

RESPONSIBILITIES

• Be an integral part to the entire guest arrival and first contact our guests and patrons have with The Sanctuary by being professional and friendly at all times.
• Possess an extensive / intimate knowledge of the hotel operational policies and procedures, as guests will require a vast array of resort services and information.
• Responsible for the safe and timely transportation of luggage to and from the guestrooms.
• Facilitate guest traffic in the lobby, open doors and deliver time sensitive materials, such as: overnight packages, guestroom amenities, and shoe shines.
• Must be someone who appreciates the opportunity to be of service to others, as one of the main responsibilities of this role is to offer assistance to all guests that walk by, or perhaps bike up to, the hotel.
• Multi-task, be able to work both independently and in a team environment and be able to resolve challenges that may arise.
• Coordinate and work with Valet Attendants and Door Persons to ensure smooth operation of the front drive / lobby.
• Follow and support Service Commitment and Core Values.
• All other duties, as assigned.

QUALIFICATIONS

• High school diploma, or equivalent vocational training certificate, required. College degree – ideally in Hospitality or Travel and Tourism – is preferred.
• Past hotel / resort experience preferred, preferably in a luxury setting.
• Previous Guest Services / Bell Person experience preferred, but not required.
• Must be able to handle confidential information.
• Must be able to pass a background check.
• Must be able to work mornings, evenings, and varied work schedules (including weekends and Holidays) as it pertains to the various needs and movements of the guests of the hotel.
• Must be able to communicate in English with guests, co-workers and management to their understanding.

ESSENTIAL PHYSICAL REQUIREMENTS

• Must be able to lift and carry minimum weight of 50 lbs. across short-medium distances.
• Must physically be able to transport luggage over the course of an eight (8) hour shift, and remain standing for a vast majority of that shift.
• Must be able to work on site due to daily needs of the job requirements.
• Must be able to work in a fast paced, intense work environment, sometimes under extreme heat and stress, and must be able to remain calm.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position.

All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.

We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.com.