Facilities Supervisor

Reports To

Building Manager

Supervises

Maintenance

Job Summary

This position is responsible for the supervision of maintenance personnel to ensure proper maintenance and repair of all facilities, furnishings and equipment on property. This includes project management, immediate operational and safety concerns, and maintaining preventative maintenance programs.

Essential Functions

• Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
• Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.
• Supervise day-to-day activities of team members to include performance reviews, rewards, discipline, time and attendance, scheduling, shift bids, training, plan work, assign work, direct work, address complaints and resolve issues.
• Respond to emergency situations for the purpose of resolving immediate safety concerns.
• Use standardized procedures and practice excellent communication with other staff to ensure operation within defined budget.
• Utilize the assistance of team members in various positions within Facilities to complete projects or assignments as needed. (e.g. Carpenters, electricians, construction crew, plumbers, etc.)
• May assist with applicant interviews.
• Ensure preservation of grounds in healthy, attractive and safe conditions.
• Participate in objective plan setting and plan development.
• Monitor the use and inventory of spare parts, maintenance supplies, and equipment and initiates reordering when necessary.
• Responsible for supervising electricians, carpenters, plumbers and other non-trade maintenance personnel to create and maintain the interior and exterior aesthetics, function and comfort of casino guests and team members.
• Prepare reports, analyze data, and make recommendations to building manager for improving facility operations and solving all maintenance- related problems.
• Perform scheduled maintenance of kitchen equipment.
• Monitor maintenance and operation equipment and systems consistently to minimize unplanned downtime; anticipate and solve problems in a timely manner, and identify opportunities for improvement.
• Initiate and carry out projects that improve overall property efficiency and/or reduce operating costs.
• Assist with planning and implementing building improvements and expansions.
• Conform to budgetary restraints.
• Use of hand tools, power tools, ladders, lifts, scaffolds and other maintenance equipment.
• Use of personal protective equipment (PPE) as required.
• Report all injuries, incidents and faulty equipment immediately to the Building Manager.
• Demonstrate and promote KLECH core values and MAD skills.
• Manage and maintain security of confidential information entrusted to position.
• Attend and satisfactorily complete all required training as assigned.
• Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed.
• The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director.
• Perform other duties as assigned.
  
  

Minimum Requirements To Qualifications

• Must have High School Diploma or GED.
• Minimum three (3) years' of maintenance experience, required.
• Must possess basic knowledge of HVAC, OSHA and construction codes.
• Must possess plumbing and electrical knowledge.
• Must be able to efficiently navigate various computer application systems or programs.
• Strong communication skills in English both written and oral. Spanish or other language skills a plus.
  
  

Other Criteria

Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.

Skills And Abilities

• Ability to work independently with minimal supervision.
• Ability to maintain effective relationships with the General Manager, Directors, Managers, vendors and all staff.
• Ability to work under pressure in a fast paced, stressful environment.
• Ability to meet multiple deadlines and multi-task.
• Ability to have strong critical thinking, analytical and guest service skills.
• Must possess a positive attitude with strong organizational and leadership qualities.
• Ability to add, subtract, multiply and divide in all units of measure.
• Ability to define problems, collect data, establish facts and draw conclusions.
• Ability to understand complex instructions and material.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels.
• Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm.
• Ability to maintain confidentiality.
• Ability to follow and comply with established Casino guest service programs.
  
  

Physical Demands

• While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, climb and bend for extended periods; reach with hands and arms; talk and listen on a regular basis.
• The team member must be able to concentrate for prolonged periods.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
• The team member must be able to communicate effectively in person or using telecommunications equipment.
• The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator.
• Frequently lift and/or move up to 30 lbs.
  
  

Work Environment

• Facility work rooms, outside premises, casino floor and normal office setting.
• Frequent walking and standing in a smoke filled environment and frequent contact with the general public.
• Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day.
• May be exposed to inclement weather and extreme weather conditions.
• Extended hours and irregular shifts may be required including nights, weekends and holidays.
• Must be able to perform under pressure and work long hours under stressful conditions.
• May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members.
• May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.
• Travel may be required to perform one or more essential functions of this position.
  
  

Conditions Of Employment

• Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times.
• Must be able to provide authorization to work in the United States.
• Must be at least 18 years of age.
• Must have access to reliable transportation to commute to and from work.
• Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.