What are the responsibilities and job description for the VP of Delivery (Salesforce Consulting Partner) - 100% Remote position at Kicksaw?
Who we are:
First impressions matter. Kicksaw is on a mission to transform the Salesforce consulting industry, putting employees and customers first. As a leader in the Salesforce ecosystem, we help companies manage their implementation processes, drive greater efficiencies, and create unmatched client relationships.
About the role:
The VP of Delivery will be responsible for overseeing and driving the successful execution of all client engagements from project scoping and planning to execution and post-launch support. Reporting to the President, the VP of Delivery will build and lead a high-performing team of Delivery Managers, Project Managers, Consultants, and technical specialists, ensuring every engagement meets or exceeds client expectations. This is a pivotal leadership role that requires a blend of strategic vision, operational excellence, people development, a relentless focus on customer success, and the potential to support post merger integration (M&A) for strategic acquisitions.
What the VP of Delivery will do:
This full-time position is 100% remote (must be based in the United States or Canada) and includes competitive pay, comprehensive benefits package (medical, dental, & vision), unlimited PTO (with a four-week minimum requested), 18 paid company holidays, 401(k) match / RRSP match, technology stipend, professional development, annual company retreats, eligibility to participate in Kicksaw's profit-sharing and employee liquidity programs, and so much more!
Join a growing company with a clear vision to scale! In addition to competitive compensation and benefits, you'll get to work with curious, knowledgeable, and adventurous team members who enjoy their work and are passionate about what they do.
Kicksaw is made up of a diverse group of lifelong learners, pioneering spirits, and creative thinkers. We're all unique, but there are certain core values that we each adhere to. They're our guiding principles, our collective "North Star," that we live by today and push to be better at tomorrow:
About Kicksaw:
Salesforce implementations, minus the headache. We're all about forward-thinking, savvy solutions, done right the first time. It's innovation the way you always dreamed it could be.
Kicksaw is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. All your information will be kept confidential according to EEO guidelines.
First impressions matter. Kicksaw is on a mission to transform the Salesforce consulting industry, putting employees and customers first. As a leader in the Salesforce ecosystem, we help companies manage their implementation processes, drive greater efficiencies, and create unmatched client relationships.
About the role:
The VP of Delivery will be responsible for overseeing and driving the successful execution of all client engagements from project scoping and planning to execution and post-launch support. Reporting to the President, the VP of Delivery will build and lead a high-performing team of Delivery Managers, Project Managers, Consultants, and technical specialists, ensuring every engagement meets or exceeds client expectations. This is a pivotal leadership role that requires a blend of strategic vision, operational excellence, people development, a relentless focus on customer success, and the potential to support post merger integration (M&A) for strategic acquisitions.
What the VP of Delivery will do:
- Delivery Strategy & Leadership: Define and implement the overall delivery strategy, processes, and standards. Translate business objectives into actionable plans for delivery teams. Collaborate with executive leadership to align delivery initiatives with company goals.
- Project & Program Management: Oversee a portfolio of client engagements to ensure on-time, on-budget, and high-quality delivery. Provide direction and support for project planning, scope management, risk mitigation, and resource allocation. Implement KPIs, dashboards, and reporting tools to maintain visibility into project progress and performance.
- Team Development & Management: Build and mentor a diverse, world-class delivery organization, including project managers, consultants, and technical specialists. Foster a culture of continuous learning, collaboration, and professional growth. Establish clear career paths, performance goals, and development plans for team members.
- Client Relationship Management: Act as an executive sponsor for high-value or strategic accounts, ensuring client satisfaction. Collaborate closely with Sales to drive new business and expand existing relationships. Resolve escalations swiftly, applying strategic problem-solving and executive communication skills.
- Operational Excellence: Standardize and scale delivery methodologies, best practices, and playbooks that align with company values and service offerings. Optimize tools, processes, and technology to support effective resource utilization and project tracking. Conduct regular portfolio reviews to improve efficiency, remove bottlenecks, and drive profitability.
- Financial Management: Develop and manage the delivery budget, forecasts, and P&L for client projects. Partner with Finance and other stakeholders to ensure accurate revenue recognition, cost controls, and margins. Track and report on operational and financial metrics to the executive team.
- Post-Merger Integration (M&A): Provide strategic leadership for integrating newly acquired teams, technologies, and processes. Collaborate with cross-functional leaders to drive synergy realization, operational efficiency, and a cohesive culture post-acquisition.
- 10 years of experience in professional services or consulting, including at least 5 years in a senior leadership/management role
- Proven track record of successfully leading delivery teams and complex technology implementations (Salesforce or CRM experience strongly preferred)
- Demonstrated experience with post-merger integration (M&A) or similar high-impact organizational transformations
- Deep understanding of project management methodologies (e.g., Agile, Waterfall, Hybrid)
- Familiarity with the Salesforce ecosystem and related technologies is highly desirable
- Experience guiding digital transformation, data integration, and analytics initiatives is a plus
- Strategic thinker with a history of driving initiatives that align with high-level business goals
- Exceptional communicator and negotiator, adept at building trust with clients and internal stakeholders
- Demonstrated ability to attract, retain, and develop top talent in a distributed/remote environment
- Comfortable working in fast-paced, high-growth settings where adaptability and innovation are essential
This full-time position is 100% remote (must be based in the United States or Canada) and includes competitive pay, comprehensive benefits package (medical, dental, & vision), unlimited PTO (with a four-week minimum requested), 18 paid company holidays, 401(k) match / RRSP match, technology stipend, professional development, annual company retreats, eligibility to participate in Kicksaw's profit-sharing and employee liquidity programs, and so much more!
- For candidates based in the United States, this position includes an annual base salary range of $225,000 - $260,000 USD and would be eligible for an additional bonus.
- Final compensation offers are based on level of experience, skillset, certifications, and education.
Join a growing company with a clear vision to scale! In addition to competitive compensation and benefits, you'll get to work with curious, knowledgeable, and adventurous team members who enjoy their work and are passionate about what they do.
Kicksaw is made up of a diverse group of lifelong learners, pioneering spirits, and creative thinkers. We're all unique, but there are certain core values that we each adhere to. They're our guiding principles, our collective "North Star," that we live by today and push to be better at tomorrow:
- Be You
- Own It
- Work Together
- Keep It Simple
About Kicksaw:
Salesforce implementations, minus the headache. We're all about forward-thinking, savvy solutions, done right the first time. It's innovation the way you always dreamed it could be.
Kicksaw is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. All your information will be kept confidential according to EEO guidelines.
Salary : $225,000 - $260,000
