What are the responsibilities and job description for the Website Administrator position at Kicksite?

Job Description

Salary : $50,000

We are seeking a detail-oriented and proactive Website Administrator to manage and maintain client websites. This entry-level role is an excellent opportunity for someone eager to grow in web development and website management. The ideal candidate will handle website health monitoring, plugin maintenance, and escalated support tickets while assisting in taking websites live and offline as needed. Over time, this role offers opportunities for development and advancement within the company.

About Us :

Kicksite is a cutting-edge technology company located in Overland Park, KS that is doing exciting things for business owners all over the globe. Founded on nearly a decade of setting a new standard, Kicksite was developed by fitness enthusiasts, for fitness enthusiasts. Every enhancement developed is based on the value it provides Kicksite users. We admire the positive impact you have on your students and on our society. Respect, loyalty, integrity, perseverance, sportsmanship, honesty. the list goes on and on. At Kicksite, we are THE GOLD STANDARD!

Key Responsibilities :

Support & Troubleshooting : Manage and resolve Tier 2 and Tier 3 support tickets related to website issues.
Website Launch & Decommissioning : Oversee the process of taking websites live and taking them down when necessary.
Site Monitoring : Continuously monitor website health, uptime, and performance to ensure seamless functionality. Report updates to the CTO and Retention Teams as needed.
Plugin Maintenance : Manage, update, and troubleshoot WordPress plugins to maintain site stability and security.
Security & Compliance : Ensure all websites adhere to best practices in security, updates, and performance optimization.
Collaboration : Work closely with the development team to implement enhancements and resolve technical challenges.
Documentation : Maintain logs and documentation for site performance, changes, and incidents.

Qualifications & Skills :

Basic understanding of WordPress site management, including plugins and security best practices.

Experience with website hosting environments, DNS configurations, and domain management is a plus.

Familiarity with web troubleshooting tools and site monitoring software.

Strong problem-solving and analytical skills with attention to detail.

Ability to manage multiple tasks and prioritize in a fast-paced environment.

Excellent written and verbal communication skills.

Basic knowledge of HTML, CSS, and JavaScript is a plus but not required.

Education & Experience :

Associates or Bachelors degree in IT, Computer Science, Web Development, or a related field preferred.

0-2 years of experience in website administration, IT support, or a related field.

Growth & Development :

This role provides opportunities for professional growth, including potential advancement into web development. . Training and mentorship will be provided to support career progression.

Benefits & Perks

Medical, dental, and vision insurance

Medical HSA

3 weeks of PTO starting at 90 Days

Hybrid Schedule with one day WFH

Special shutdown days

401(K) Retirement Plan with company match

Fantastic company culture

All out company events

Opportunity for advancement

Paid Holidays

Consistent 1 : 1s, weekly feedback, and daily standups with your team

Strong manager, warm energy, and enthusiastic coaching

Salary : $50,000

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